Global Operations Excellence, Assistant Manager

Description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a / anlocated in

What a typical day looks like :

Support global deployment of global systems across sites until go-live, assisting in project management, execution, site coordination, timely escalation, and providing post-go-live support.

Support development activities for global system features through business requirement document (BRD) preparation, feature testing, test case creation, and close collaboration with IT teams as and when required to for feature enhancement

Implement these policies in the sites, ensuring compliance.

Work among Operations SME’s and others to prepare training material for better understanding of these KOIs and their implementation procedures in multiple languages.

Define roles and responsibilities of operations people at site, global and regional levels from the point of view of KOIs.

Support and drive policies and guidelines to set targets for KOIs per site, global, regional levels.

Formulate standards reports, and presentations to management as required.

Facilitate effective communication and collaboration between the operations and IT teams to ensure that operational requirements are accurately translated into IT development

The experience we're looking to add to the team :

• Typically requires a bachelor’s degree in a related field or equivalent experience and training plus a minimum of 8 years of in operations with operations management experience.
• Experience in global / regional roles preferred, including global deployment / implementations.
• Ability to think strategically, define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• A lean and / or Six Sigma Black Belt is preferred.
• Proficient in English with strong verbal and written communication skills.

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Job CategoryOperationsRequired Skills : Optional Skills : Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on : age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE : this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).