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Head of System & Operations

Head of System & Operations

EPSKuala Lumpur
30+ days ago
Job description

Responsibilities :

  • Oversee the design, implementation, and maintenance of IT systems that support operational activities, ensuring high availability and performance of GPU resources.
  • Provide technical guidance across complex infrastructure projects.
  • Develop and execute operational strategies that align with the company’s goals for GPU-as-a-Service, focusing on scalability, efficiency, and reliability.
  • Lead and mentor a diverse team of technology professionals, facilitating a culture of innovation, accountability, and continuous improvement.
  • Manage relationships with key vendors and third-party service providers to ensure compliance with service level agreements (SLAs) and industry standards.
  • Identify opportunities for process improvements across operations. Implement best practices to enhance productivity, reduce costs, and improve service quality.
  • Work closely with product development, sales, and marketing teams to ensure seamless integration of services and alignment with customer needs.
  • Ensure all operations comply with relevant laws, regulations, and industry standards related to data protection and service delivery.

BASIC QUALIFICATIONS

  • Bachelor’s degree in Computer Science or a related technical field
  • Proven experience (10+ years) in an operations or technology leadership role within the IT or cloud services industry.
  • At least 5 years in a leadership role.
  • Strong understanding of GPU technologies and cloud computing principles.
  • Demonstrated experience in managing complex IT systems and operational processes.
  • Exceptional analytical and troubleshooting skills
  • Understand the Kubernetes environments and be able to run the debugging.
  • Familiarity with energy-efficient computing and sustainable data center operations.
  • Proven ability to manage priorities in a dynamic, fast-paced environment.

    • Desired Skills :

  • Hands-on expertise and comprehensive knowledge of CPU / GPU cluster and platform.
  • Exceptional communication skills, capable of discussing both technical and non-technical topics with diverse audiences.
  • Strong interpersonal skills, with a proven ability to develop professional relationships across business and technical teams.
  • Ability to manage multiple projects simultaneously while maintaining attention to detail.
  • Knowledgeable in operating and managing processes in CPU / GPU cluster.
  • Strategic thinker with the ability to implement innovative solutions that drive business success.
  • Excellent documentation skills to effectively articulate technical designs, issues, procedures, and assessments.

    • Sub Specialization : Information Technology;IT Infrastructure Type of Employment : Permanent Minimum Experience : Fresher Work Location : Kuala Lumpur

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