Executive Housekeeper (Based in Bukit Tinggi, Pahang)
We are seeking an experienced Executive Housekeeper to join our team. The successful candidate will be responsible for monitoring and supervising daily Housekeeping Department Operations, ensuring all activities comply with Resort Standard Operating Procedures.
- Monitor and supervise daily Housekeeping Department Operations.
- Carry out daily inspection of the resort to ensure housekeeping standards are maintained.
- Implement Best Practices to ensure highest standards of cleanliness and upkeep of guest rooms and public areas.
- Effectively schedule staff to maximize manpower.
- Co-ordinate with the Engineering Department for maintenance works.
- Ensure high-quality laundry services for hotel guests and staff uniforms.
- Liaise with housekeeping contractors.
- Maintain a healthy par level of inventory for room facilities, amenities, chemicals, and housekeeping equipment.
- Co-ordinate and communicate with other departments and within the department.
- Keep employees informed on significant aspects of the resort.
- Handle overall supervision of daily inspection for arriving V.I.P.'s and special guests.
- Respond to guest requests, situations, complaints, and accidents.
- Plan and develop on-job training for housekeeping staff.
- Perform other duties as assigned.
Requirements
Candidate must possess at least a Diploma in Hotel Management or equivalent qualification.Possess minimum 5 years' working experience in a similar capacity with a 5-star Hotel property.Must be able to communicate fluently in both English and Bahasa Malaysia.Establish clear direction for team members to achieve organizational and departmental goals.Pleasant personality with excellent interpersonal skills.Independent and self-motivated with good organizational skills.Candidate must be computer literate.Able to work in a fast-paced and challenging working environment.Applicant must be willing to work in Berjaya Hills Resort, Bentong Pahang.We are an equal opportunities employer and welcome applications from all qualified candidates.
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