IT Operations Supervisor
YONNYKuala Lumpur, Kuala Lumpur, Malaysia4 days ago
Job descriptionEducation : Bachelor's degree or above; major in computer-related fields is preferred. Language : Fluent English (for work communication) + local language of the target country (e.g., Indonesian, Thai) + Chinese. Experience : 1+ year of experience in cash register system operation & maintenance; familiar with the architecture and fault handling of cash register systems in the respective country. Skills : Master basic computer / network knowledge; possess abilities in fault analysis and data backup. Qualities : Strong sense of responsibility; ability to adapt to overseas environments; available for short-term business trips; good communication and collaboration skills.
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Responsibilities
- Conduct online / daily inspections, troubleshooting and repair, and system operation & maintenance for cash register systems in Southeast Asian stores; support and ensure 24 / 7 system operation.
- Respond to store issues, resolve faults through on-site / remote support, and prevent business interruptions.
- Assist in system updates, patch installations, and data backup & recovery.
- Synchronize operation & maintenance status with the domestic team and collaborate on system improvements.
- Provide training and guidance to store employees on system operations; handle tasks such as product item launch and removal.
- Conduct research on stores and markets in various Southeast Asian countries; provide feedback to promote optimization suggestions.
- Complete other tasks assigned by the leadership.
Job Requirements
Seniority Level
Associate
Employment Type
Full-time
Job Function
IT Services and IT Consulting
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Operation Supervisor • Kuala Lumpur, Kuala Lumpur, Malaysia