CX Program Lead - Retention & Growth (Flexible Hours)Respond.io • Kuala Lumpur, Kuala Lumpur, Malaysia
CX Program Lead - Retention & Growth (Flexible Hours)
Respond.io • Kuala Lumpur, Kuala Lumpur, Malaysia
9 days ago
Job description
A leading Business Messaging platform in Kuala Lumpur is seeking a CX Program Manager to drive customer retention and engagement initiatives. You will work closely with teams to translate insights into actionable projects, leveraging data to measure outcomes. Ideal candidates have proven experience in program management within SaaS environments and exceptional communication skills. The role promises a vibrant culture, competitive compensation, and numerous perks, including flexible hours and social events.
#J-18808-Ljbffr
Create a job alert for this search
Lead Program • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
Underwriting Transformation Lead – Automation & Data
AIA Shared Services • Kuala Lumpur, Kuala Lumpur, Malaysia
A leading insurance service provider in Kuala Lumpur is looking for a Senior Project Manager to lead underwriting transformation initiatives.
The ideal candidate will have at least 10 years of exper...Show more
Last updated: 6 days ago • Promoted
Regional Process & Transformation Lead
Hitachi ABB Power Grids • Petaling Jaya, Selangor, Malaysia
Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.
Our Service offerings empower customers & partners to...Show more
Last updated: 23 days ago • Promoted
Growth Planning - SPX Express
SPX Express • Kuala Lumpur, Kuala Lumpur, Malaysia
SPX Express Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.SPX Express Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Be among the first ...Show more
Last updated: 30+ days ago • Promoted
CX Program Manager for Retention & Growth (SaaS, Data‑Driven)
respond.io • Puchong, Selangor, Malaysia
A leading messaging platform in Kuala Lumpur is seeking a Customer Experience Program Manager to turn customer insights into action.
You will analyze segments, design retention programs, and communi...Show more
Last updated: 3 days ago • Promoted
Remote Project Delivery Lead — Growth & Strategy
Chemin • Shah Alam, Shah Alam, Malaysia
A growing technology firm in Malaysia is seeking a Project Delivery Manager to lead a team ensuring timely project delivery and effective account management.
The ideal candidate will have strong pro...Show more
Last updated: 5 days ago • Promoted
Regional GTM Lead for Product Launch & Growth
ZUS COFFEE • Subang Jaya, Selangor, Malaysia
A beverage company in Malaysia is seeking a product marketing professional to drive go-to-market strategies.This role involves localizing GTM plans for product launches, coordinating across various...Show more
Last updated: 5 days ago • Promoted
Customer Experience Program Manager
Respond.io • Kuala Lumpur, Kuala Lumpur, Malaysia
Founded in Hong Kong in early 2017, Respond.Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email.
Our excellence has been recogniz...Show more
Last updated: 30+ days ago • Promoted
CX Trailblazer for FinTech Growth
PT Mitrausaha Indonesia Grup • Kuala Lumpur, Kuala Lumpur, Malaysia
An established industry player is seeking a customer-centric individual to join their dynamic CX team.In this role, you will engage leads throughout the customer journey, ensuring a top-notch exper...Show more
Last updated: 9 days ago • Promoted
Demand and Growth Project Lead - SPX Express
SPX Express • Kuala Lumpur, Kuala Lumpur, Malaysia
Demand and Growth Project Lead - SPX Express.SPX Express, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Oversee the analysis of operational data and build models to project future trend...Show more
Last updated: 30+ days ago • Promoted
CX Transformation Specialist (Segment Postpaid & Prepaid)
CelcomDigi • SelangorMalaysia, Selangor, Malaysia
CX Transformation Specialist (Segment Postpaid & Prepaid).We are now ONE! #CelcomDigi – Celcom and Digi have merged to create Malaysia’s most inspiring telco‑tech company.This role focuses on optim...Show more
Last updated: 6 days ago • Promoted
Regional Process & Transformation Lead
Hitachi Vantara Corporation • Petaling Jaya, Selangor, Malaysia
Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.
Our Service offerings empower customers & partners to...Show more
Last updated: 30+ days ago • Promoted
Head of Customer Success(CX, Customer Transformation Program)
Teknowiz • Kuala Lumpur, Kuala Lumpur, Malaysia
Urgently hiring for one of our direct clients in the Malaysia.Job Title : Head of Customer Success.Develop and execute the business strategy (WW SwC and Functions) for Customer Success KL team in co...Show more
Last updated: 3 days ago • Promoted
APAC Process Excellence Lead
PPG • Shah Alam, Selangor, Malaysia
Serve as regional process steward for SAP S / 4HANA streams (Order to Cash, Procure to Pay, Record to Report), ensuring adherence to global templates.
Lead process mapping, blueprinting, and gap analy...Show more
Last updated: 12 days ago • Promoted
Group Account Director : Multi-Market CX Growth Leader
Wunderman Thompson • Kuala Lumpur, Kuala Lumpur, Malaysia
A global marketing agency in Kuala Lumpur is seeking a seasoned Group Account Director to drive client success and strategic direction across multiple markets.
This leadership role requires a focus ...Show more
Last updated: 9 days ago • Promoted
Change Lead
OCBC • Kuala Lumpur, Kuala Lumpur, Malaysia
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932.
How? By taking the time to truly understand people.Fro...Show more
Last updated: 2 days ago • Promoted
Operational Excellence Change Lead - Hybrid, Growth
OCBC company • Kuala Lumpur, Kuala Lumpur, Malaysia
A leading financial institution in Kuala Lumpur is seeking an Operational Excellence Change Lead.This role focuses on driving change and innovation in banking operations, requiring strategic thinki...Show more
Last updated: 9 days ago • Promoted
Team Lead - Energy Transformation Consultancy
Siemens Energy • Petaling Jaya, Selangor, Malaysia
Team Lead - Energy Transformation Consultancy at Siemens Energy.You will lead a team of consultants in the development and implementation of energy transformation projects within Siemens Energy’s G...Show more
Last updated: 30+ days ago • Promoted
Customer Experience Program Manager
respond.io • Shah Alam, Selangor, Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Customer Experience Program Manager.Founded in Hong Kong in early 2017, Respond.
Business Messaging platform that seamlessly unifies custome...Show more
Last updated: 5 days ago • Promoted