Freelance Zendesk Consultant - AI Trainer

Freelance Zendesk Consultant – AI Trainer

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At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI.

What We Do

The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real‑world expertise from across the globe.

About The Role

GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Zendesk, you'll have the opportunity to collaborate on these projects.

• Review pre-generated intents and transform them into a logical sequence of agent steps
• Define a test case : dialogue flow (user request, intermediate steps, agent's final response)
• Create a Golden Path : the optimal sequence of tools the agent should invoke
• Write User Agent instructions to ensure consistent and correct automated behaviour

How To Get Started

Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine‑tuning AI outputs, you'll play a key role in advancing AI capabilities and real‑world applications.

Requirements

Setting up ticket forms, triggers, macros, and automation;

Benefits

Seniority level

Mid‑Senior level

Employment type

Part‑time

Job function

Other

Industries

IT Services and IT Consulting

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