Job descriptionService and build good rapport with the clients especially the local PICShare with clients on up-to-date insurance advice with regards to policy coverage and Tariff / PIAM / Bank Negara rules and legislation which affect their insurancesAttend to Client queries and quotations promptlyEnsure timely flow of information and documents to and from the client’s office.Ensure renewal notices and summaries are sent to clients timely and follow-up until renewal is secured.Ensure the insurance coverage for clients is sufficient by reviewing their existing policiesIdentify new prospective clients and endeavour to secure the businessKeep abreast with market and industry trends to ensure our products and services remain competitiveMonitor closely the profitability of the clients with a view to recommending suitable risk improvement measures for implementation and making decisions on reducing or increasing the rate / premium or accommodating less favourable business or termsEnsure that premium due from clients are collected promptly in line with PIAM, Insurance Act requirements and / or the company rules.