Policy Administration / Policy Servicing Specialist
For a leading staffing company, we are seeking a Policy Administration / Policy Servicing Specialist based in Kuala Lumpur. This role involves managing post-sales requests and ensuring compliance with carrier requirements. The successful candidate will work closely with consultants and clients to fulfill requests and maintain documentation standards. This position requires proficiency in English and Chinese to liaise with international counterparts. The role demands strong organizational skills and the ability to work under tight deadlines. You will be part of a dynamic team focused on driving efficiency and mentoring team members
Benefits
- Competitive salary based on experience and qualifications
- Opportunities for professional development and career advancement
- Collaborative work environment with a focus on team efficiency
- Exposure to international markets and diverse client interactions
What you will Do?
Attend to post-sales requests, including form preparation and submission to carriersCollaborate with consultants and clients to fulfill post-sales requests efficientlyUpdate consultants and clients on the status of post-sales requests regularlyEnsure client documentation complies with CMA and carrier standardsPrepare client-specific presentations and policy comparisons for meetingsYour Skills
Diploma or degree in any discipline is required for this roleProficiency in English and Chinese is essential for international communicationAbility to multitask and meet extreme deadlines effectivelyStrong interpersonal skills to work closely with consultants and colleaguesCompetency in Microsoft Excel and PowerPoint is necessary for daily tasks