Customer Service Executive (Urgent Hiring)

Job Responsibilities

• Handle inbound calls and emails from customers regarding bookings, ticketing, flight changes, baggage, and general inquiries.
• Provide timely and accurate responses while ensuring excellent customer experience.
• Record and track cases in the system, escalating complex issues when needed.
• Coordinate with internal teams to resolve passenger concerns.
• Promote relevant services such as upgrades, ancillaries, and loyalty programs.

Job Requirements

Job Benefits

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