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Functional (Job Responsibilities)
- Generate and qualify leads from internal and external lists to achieve acquisition goals;
- Source and develop client referrals to achieve acquisition goals;
- Develop sales proposal and customize by client;
- Schedule sales activity and ensure optimum pipeline generation;
- Make sales calls to new potential and existing clients;
- Negotiate effectively with clients;
- Conduct briefing and training to clients;
- Respond to sales enquiries and concerns by phone, electronically or in person;
- Ensure customer service satisfaction and good client relationships;
- Follow up on sales activities to ensure sales closure and accounts are open timely;
- Monitor and report on sales activities and follow up for management;
- Carry out market research and surveys;
- Participate in sales events and roadshows where applicable;
- Monitor competitors, market conditions and product development;
- Ensure all tasks are carried out in full compliance with guidelines and regulations.
Managerial
To collaborate with other departments to create a unified experience;To create an achievement oriented working environment.Organizational
Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain;Continuous effort to improve business in support of building brand awareness and improving customer experience;Ensure all sales proposals are delivered on-time and within scope