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Fraud Analyst - National Scam Response Unit (NSRU)

Fraud Analyst - National Scam Response Unit (NSRU)

OCBCKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Fraud Analyst - National Scam Response Unit (NSRU)

OCBC KL Eco City, Federal Territory of Kuala Lumpur, Malaysia

Overview

Within the MALAYSIA COMPLIANCE Anti-Fraud department (MAL COM AF), this role traces and secures funds involved in fraud and scams and provides actionable fraud intelligence through trend analysis and MIS.

Responsibilities

  • Facilitate daily operations within MAL COM Anti-Fraud (AF) including verifying accounts and transactions, and tracing and securing funds lost in fraud and scams. Ability to work on a 24x7 rotational shift.
  • Enhance internal and external intelligence networks for fraud management developments, fraud threats and trends.
  • Conceptualize and implement practical monitoring for trend analysis and MIS through the development of comprehensive fraud reports, assessments and reviews. Practical monitoring includes :

Data Collection and Management

  • Data Analysis
  • Data Visualization
  • Reporting

    • Educational and Experience Background

  • University degree, preferably in statistics or data analytics.
  • Coding experience (SAS, SQL, Python, etc.) and / or formal training in SAS analytics is advantageous.
  • Experience in practical fraud management or investigation with knowledge of cyber frauds and social engineering modus operandi is advantageous.
  • Knowledge of the financial services industry, specifically in consumer and corporate banking.
  • Advanced or intermediate knowledge in Microsoft Word, Excel, PowerPoint, Project Management, Power BI and other necessary applications.

    • Languages

  • Must be able to understand, speak, read and write in the primary languages used in the workplace. Additional language skills are advantageous but not essential.

    • Skills

  • Independent, resourceful and enthusiastic with a high sense of integrity.
  • Excellent verbal and written communication skills with the ability to convey complex data insights to non-technical stakeholders at all levels.
  • Detail-oriented and systematic with an analytical approach to problem-solving, and good planning and execution skills.
  • Highly adaptable in a changing fraud and scam environment, with resilience in intense situations demanding attention in multiple areas.
  • Ability to work independently with minimal supervision, demonstrating a proactive approach to tasks.

    • What We Offer

  • Competitive base salary.
  • A suite of holistic, flexible benefits to suit every lifestyle.
  • Community initiatives.
  • Industry-leading learning and professional development opportunities.
  • Wellbeing, growth and aspirations are supported alongside customer needs.

    • Job Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Finance and Sales
  • Industries : Banking

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