Mercure Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Overview
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Responsibilities
- Greet and welcome guests at the main entrance
- Assist in driveway management
- Assist arriving and departing guests by opening and closing car and taxi doors
- Maintain a clean and tidy entrance and baggage room
- Ensure timely pick up and deliveries pertaining to baggage handling
- Provide information and / or assistance to guests as and when required
- Try to remember individual guest’s names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service
- Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance and, as assigned by Front Office staff, prepare and deliver them to guest rooms
- Alert Security or Duty Manager of suspicious looking person(s) / articles
Qualifications
Secondary / High school educationGood reading and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantageNo experience is required, training will be providedSeniority level
Entry levelEmployment type
Full-timeJob function
Management and ManufacturingIndustries : Hospitality#J-18808-Ljbffr