Talent.com
Associate-Operations Optimization (Data Management) - Mandarin Support
Associate-Operations Optimization (Data Management) - Mandarin SupportAIA Hong Kong • Cyberjaya, Selangor, Malaysia
Associate-Operations Optimization (Data Management) - Mandarin Support

Associate-Operations Optimization (Data Management) - Mandarin Support

AIA Hong Kong • Cyberjaya, Selangor, Malaysia
11 days ago
Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Capturing Claims Data for all claims (Life & CS) within the required benchmarks and perform manual data intervention Hospital Bill Item.

Job Responsibilities :

  • Process data capturing for all claims (Life & Corporate Solution) requests received as per stipulated requirements.
  • Perform hospital bills manual data remediation.
  • Ensure meeting individual quality, turnaround time and productivity benchmark.
  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.
  • Validate data accuracy and liaise with relevant parties to rectify data quality.
  • Develop procedures for reporting, extract, collate and populate data to reporting template.

Job Requirements :

  • Open to Fresh Graduate, experienced Medical Claims Assessor, experienced candidate from Lab / Nursing.
  • A recognized tertiary Diploma / Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent qualifications.
  • Fluent in spoken English & Chinese. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Chinese subject is a MUST.
  • Self‑motivated and customer orientated.
  • Time management skills.
  • Computer literate in Microsoft Office.
  • Good dedication at work, good demeanor, willing to learn.
  • Able to adapt desk‑bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).
  • The role is required to follow Hong Kong working calendar.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

    You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

    #J-18808-Ljbffr

    Create a job alert for this search

    Management Mandarin • Cyberjaya, Selangor, Malaysia

    Related jobs
    Client Operations Support Associate (Fresh Graduates) | Bilingual English & Mandarin

    Client Operations Support Associate (Fresh Graduates) | Bilingual English & Mandarin

    Tarro • Kuala Lumpur, Kuala Lumpur, Malaysia
    Client Operations Support Associate (Fresh Graduates) | Bilingual English & Mandarin.Tarro Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Here at Tarro we build products that empower sma...Show more
    Last updated: 30+ days ago • Promoted
    Specialist, Workforce Management (Bilingual Mandarin and English Support)

    Specialist, Workforce Management (Bilingual Mandarin and English Support)

    OKX • Kuala Lumpur, Kuala Lumpur, Malaysia
    OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.OKX is a leading crypto exchange and developer of OKX Wallet, providing access to crypto trading and decentralized crypto applications....Show more
    Last updated: 30+ days ago • Promoted
    Tier 1 Support Analyst - Mandarin

    Tier 1 Support Analyst - Mandarin

    Esri Malaysia • Shah Alam, Selangor, Malaysia
    Esri Malaysia is a multi‑national organization specializing in enterprise software solution for large public sector customers, GLC and corporates in Malaysia. We expanded our business to Malaysia in...Show more
    Last updated: 30+ days ago • Promoted
    Sales Operation Support - Mandarin Speaking

    Sales Operation Support - Mandarin Speaking

    Accenture Southeast Asia • Kuala Lumpur, Kuala Lumpur, Malaysia
    Sales Operation Support - Mandarin Speaking.Candidate will be supporting account business operations with responsibilities such as : . Managed key customer accounts and oversaw the full supply chain p...Show more
    Last updated: 30+ days ago • Promoted
    Mandarin-Speaking Project Delivery Associate (Part-Time)

    Mandarin-Speaking Project Delivery Associate (Part-Time)

    Chemin AI • Kuala Lumpur, Kuala Lumpur, Malaysia
    A tech company in Kuala Lumpur is seeking a Part-Time Project Associate fluent in Mandarin.In this role, you will support the Delivery Team, assist in operational management of client projects, and...Show more
    Last updated: 7 days ago • Promoted
    Senior Associate, Risk Operations (Fraud Risk, Mandarin & English Support)

    Senior Associate, Risk Operations (Fraud Risk, Mandarin & English Support)

    OKX • Kuala Lumpur, Kuala Lumpur, Malaysia
    Senior Associate, Risk Operations (Fraud Risk, Mandarin & English Support).OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Senior Associate, Risk Operations (Fraud Risk, Mandarin & En...Show more
    Last updated: 30+ days ago • Promoted
    Content Moderation - Mandarin

    Content Moderation - Mandarin

    Concentrix • Kuala Lumpur, Kuala Lumpur, Malaysia
    Concentrix Federal Territory of Kuala Lumpur, Malaysia.Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).Lab...Show more
    Last updated: 3 days ago • Promoted
    KYC Operations Analyst Mandarin Speaking

    KYC Operations Analyst Mandarin Speaking

    Citi • Kuala Lumpur, Kuala Lumpur, Malaysia
    KYC Operations Analyst Mandarin Speaking.Citi Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Whether you’re at the start of your career or looking to discover your next adventure, your s...Show more
    Last updated: 30+ days ago • Promoted
    Sales Operations Senior Advisor (Support APAC - Mandarin Speaking)

    Sales Operations Senior Advisor (Support APAC - Mandarin Speaking)

    BP PLC • Kuala Lumpur, Kuala Lumpur, Malaysia
    Sales Operations Senior Advisor (Support APAC - Mandarin Speaking) page is loaded## Sales Operations Senior Advisor (Support APAC - Mandarin Speaking)remote type : This position is a hybrid of off...Show more
    Last updated: 10 days ago • Promoted
    Mandarin-Speaking M365 / Teams / SharePoint Specialist — Remote

    Mandarin-Speaking M365 / Teams / SharePoint Specialist — Remote

    Rapsys Technologies Pte Ltd. • Subang Jaya, Selangor, Malaysia
    A leading technology solutions provider is hiring a Microsoft 365 / Teams / SharePoint Specialist fluent in Mandarin to support global clients in optimizing workplace solutions.The role involves provid...Show more
    Last updated: 3 days ago • Promoted
    Mandarin GL Analyst – Hybrid Role with Growth

    Mandarin GL Analyst – Hybrid Role with Growth

    Michael Page • SelangorMalaysia, Selangor, Malaysia
    A leading recruitment firm is seeking a GL Analyst (Mandarin Speaker) to join a large organization in Malaysia's industrial sector. The ideal candidate will have a Bachelor's degree in Finance or Ac...Show more
    Last updated: 22 hours ago • Promoted • New!
    Loans Operations Analyst 1, Mandarin Speaking

    Loans Operations Analyst 1, Mandarin Speaking

    Citibank (Switzerland) AG • Kuala Lumpur, Kuala Lumpur, Malaysia
    For additional information, please review.The Loan Doc & Proc Analyst 2 is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and / or evaluating proc...Show more
    Last updated: 14 days ago • Promoted
    Client Operations Support | Bilingual English & Mandarin

    Client Operations Support | Bilingual English & Mandarin

    Tarro • Kuala Lumpur, Kuala Lumpur, Malaysia
    Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless...Show more
    Last updated: 30+ days ago • Promoted
    APAC Mandarin-Speaking Sales Operations Lead

    APAC Mandarin-Speaking Sales Operations Lead

    bp • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading oil and gas company is seeking a Sales Operations Senior Advisor in Kuala Lumpur.This role involves managing sales support and enhancing team effectiveness, with a strong emphasis on Mand...Show more
    Last updated: 7 days ago • Promoted
    Intel Collection Associate (Geopolitical) - Mandarin Support

    Intel Collection Associate (Geopolitical) - Mandarin Support

    Accenture Southeast Asia • Kuala Lumpur, Kuala Lumpur, Malaysia
    We’re looking for a Mandarin‑speaking Intel Collection Associate (Geopolitical) to join our Trust & Safety team.This role involves monitoring content, identifying risks, and supporting efforts to p...Show more
    Last updated: 30+ days ago • Promoted
    Data Operations Analyst- Mandarin Speaker

    Data Operations Analyst- Mandarin Speaker

    NielsenIQ • Subang Jaya, Selangor, Malaysia
    The Data Operations Analyst is responsible for instructions of client deliverables, coding and data input validation focusing on a specific industry / category or set of categories, to create and del...Show more
    Last updated: 30+ days ago • Promoted
    Senior Agent, Community Management (English & Mandarin Support)

    Senior Agent, Community Management (English & Mandarin Support)

    OKX • Kuala Lumpur, Kuala Lumpur, Malaysia
    Senior Agent, Community Management (English & Mandarin Support).At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leadi...Show more
    Last updated: 30+ days ago • Promoted
    Specialist, Customer Conversion (Community Content Operations, Mandarin Support)

    Specialist, Customer Conversion (Community Content Operations, Mandarin Support)

    OKX • Kuala Lumpur, Kuala Lumpur, Malaysia
    OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 applicants.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto tr...Show more
    Last updated: 30+ days ago • Promoted