Bancassurance Manager

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About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Sales & Business Development : Develop and implement strategies to sell life insurance products (investment-linked savings, health and protection) through bank branches.
• Motivating bank staff to cross-sell insurance products and meet or exceed targets.
• Identify new business opportunities and expand the bancassurance portfolio.
• Relationship Management : Act as a liaison between the bank and the insurance company.
• Build strong relationships with stakeholders (branch managers, group sales managers, team heads and operations) to encourage referrals.
• Conduct regular meetings with bank staff to update them on insurance products and sales competencies, technique and knowledge.
• Training & Support : Train or coach bankers on insurance products, underwriting processes, and sales techniques.
• Provide ongoing support by coaching bank staff to enhance their ability to sell insurance.
• Organize workshops, seminars, events and campaigns to boost insurance awareness.
• Compliance & Documentation : Ensure all sales processes comply with regulatory guidelines; monitor KYC norms and prevent mis-selling; maintain accurate records of policies sold, commissions, and customer feedback.
• Performance Monitoring & Reporting : Track sales performance across different bank branches; analyse market trends and competitor strategies to refine sales approaches; prepare reports on sales achievements, challenges, and growth opportunities for senior management.
• Customer Service & Retention : Guide bankers to address customer queries and complaints related to insurance policies; guide and ensure smooth claim processing and policy servicing to enhance customer satisfaction; work on renewals and upselling to existing customers.

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