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Sales Engineer, Order Processing (Service)

Sales Engineer, Order Processing (Service)

Reinhausen Asia-Pacific Sdn. BMalaysia, Kuala Lumpur
30+ days ago
Job description

For our location Kuala Lumpur we are looking for you as :

Sales Engineer, Order Processing (Service)

What challenges can you expect?

  • You will be responsible for interpreting, clarifying, and realizing customer specifications for offers and orders related to voltage regulators and accessories for power transformers.
  • You will enter customer orders into SAP for internal processing and planning.
  • Your role will involve active participation in technical and commercial negotiations or clarification meetings, contributing to successful outcomes.
  • You will lead a project team to organize, plan, schedule, and execute customized service projects related to routine maintenance, retrofitting, diagnostics, troubleshooting on-site of Transformer Control equipment and components, as well as commissioning and decommissioning of transformers.
  • You will be responsible for selecting subcontractors / partners according to defined criteria, monitoring their performance, conducting timely escalations in case of qualitative shortfalls and cooperation issues, and initiating suitable actions promptly.
  • Site visits will be performed as needed.
  • You will prepare reports for Sales Management and maintain close cooperation with relevant departments locally and at the headquarters in Germany, as well as agents for the assigned countries.

What do we expect from you?

  • Bachelor's Degree in Electrical Engineering or any related Engineering field
  • Basic knowledge of Mechanical Engineering
  • 3-5 years of experience in Transformer Service, with at least 2 years in installation work related to 132KV or higher
  • In-depth knowledge of transformers, including service and commissioning experience
  • Advantageous : Experience in international project management and execution
  • Strong analytical and problem-solving skills
  • Ability to meet tight deadlines
  • Intercultural understanding, clear communication, and solution-oriented approach
  • Entrepreneurial mindset with a holistic perspective
  • Willingness to travel domestically and internationally
  • Proficiency in written and spoken English
  • Computer skills : Proficient in MS Office; knowledge of SAP is a plus
  • Please note that only shortlisted candidate will be notified

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    Service Engineer • Malaysia, Kuala Lumpur