Service Delivery Manager

Hiredly XPetaling Jaya, Selangor, Malaysia

5 hours ago

Job description

Developing a deep and thorough understanding of projects to gain insights into the scope of delivery, and to be responsible for end-to-end management of projects

Ensuring that systems, procedures and methodologies are in place to meet required quality standards and service level agreements

Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders and post-incident reviews

Taking accountability for service delivery performance, meeting customer expectations and driving future demand

Recommending methods of improvement and seeing that actions are planned and implemented on time for service delivery improvements

Providing accurate and regular reports to the management on performance of the service delivery and on-going projects

Leading a software engineering team, including staff recruitment, performance assessment, training and mentoring

Building and maintaining positive relationships with customers

Building strong relationships with other teams (client servicing, creative, user experience and product) and stakeholders to enable effective dialogue exchange between departments

Collaborating with technical partners to set standards for software, infrastructure and security

Ensuring that projects and services are delivered to comply with latest RMIT, Outsourcing and Security guidelines

(Apply now at #J-18808-Ljbffr

Create a job alert for this search

Delivery Manager • Petaling Jaya, Selangor, Malaysia

Related jobs

Delivery Manager

AethirPetaling Jaya, Selangor, MY

Quick Apply

By leveraging a highly distributed cloud computing infrastructure, we help GPU providers serve AI and gaming customers at scale. Our mission is to deliver powerful AI chips for enterprise clients wh...Show moreLast updated: 30+ days ago

Promoted

IT Service Delivery Lead : Elevate IT Operations & Service Quality

MANTU GROUP SAKuala Lumpur, Kuala Lumpur, Malaysia

A global consulting firm is looking for an IT Service Delivery Manager in Kuala Lumpur.In this role, you will oversee IT service delivery, manage service performance, and enhance user experience.Th...Show moreLast updated: 2 days ago

Promoted

Remote Service Delivery - Associate Service Engineer

SAPNilai, Negeri Sembilan, Malaysia

Remote Service Delivery - Associate Service Engineer.Remote role at SAP in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. SAP, the Cloud Company powered by HANA, is the market leader in ...Show moreLast updated: 5 days ago

Promoted

Senior Delivery Architect — SaaS & Service Enablement

SitecoreKuala Lumpur, Kuala Lumpur, Malaysia

A leading digital experience provider in Kuala Lumpur is seeking a Senior Delivery Consultant.This non-client-facing role focuses on backend delivery tasks supporting advisory, project management, ...Show moreLast updated: 2 days ago

Promoted

SAP Service Delivery Lead – SDM / PM, Manila

Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia

A leading global consulting firm in Kuala Lumpur is seeking a Service Delivery Manager to lead an Application Managed Services team. The ideal candidate will have extensive project management experi...Show moreLast updated: 1 day ago

Promoted

Technical Delivery Manager (Docusign)

Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Technical Delivery Manager will oversee the implementation, operation, and ongoing management of the electronic signature platform, specifically focusing on DocuSign integration within the orga...Show moreLast updated: 30+ days ago

Promoted

Remote Service Delivery - Associate Service Engineer

SAP SEPetaling Jaya, Selangor, Malaysia

Remote Service Delivery - Associate Service Engineer.At SAP, we keep it simple : you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of ...Show moreLast updated: 8 days ago

Promoted

Senior Manager, Service Management

AIA Hong Kong and MacauKuala Lumpur, Kuala Lumpur, Malaysia

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people acro...Show moreLast updated: 3 days ago

Promoted

Associate Delivery Enablement Manager

HSBCKuala Lumpur, Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188.Some careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how ...Show moreLast updated: 30+ days ago

Promoted

Regional Service Delivery Manager, Asia Pacific

Omya Interantional AGKuala Lumpur, Kuala Lumpur, Malaysia

Regional Service Delivery Manager, Asia Pacific.The Regional Service Delivery Manager, Asia Pacific plays a critical role in ensuring the successful delivery of DTX Services across the region.This ...Show moreLast updated: 3 days ago

Promoted

Technical Delivery Manager (Channels), Core Banking

Sperton Global ASSubang Jaya, Selangor, Malaysia

Technical Delivery Manager (Channels) for Leading Bank in Malaysia.Kuala Lumpur, Wilayah Persekutuan, MY, 59200.As a Technical Delivery Manager (TDM) for Core Banking, specializing in Host Integrat...Show moreLast updated: 30+ days ago

Promoted

Relocate to Malta Service Delivery Manager (Consulting / Big4)

Black Pen RecruitmentKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the abili...Show moreLast updated: 30+ days ago

Promoted

Service Delivery Project Manager

TIME dotCom BerhadSelangorMalaysia, Selangor, Malaysia

Service Delivery Project Manager.Service Delivery Project Manager.Direct message the job poster from TIME dotCom Berhad.The position reports to the Head, Project Delivery.This position has a key ro...Show moreLast updated: 1 day ago

Promoted

Relocate to Malta Service Delivery Manager (Consulting / Big 4)

Black Pen RecruitmentKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Promoted

Assistant Manager, Distribution Platforms Delivery

Prudential Hong Kong LimitedKuala Lumpur, Kuala Lumpur, Malaysia

Prudential’s purpose is to be partners for every life and protectors for every future.Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion as...Show moreLast updated: 3 days ago

Promoted

Delivery Enablement Manager

HSBCKuala Lumpur, Kuala Lumpur, Malaysia

Promoted

Senior Delivery Manager ( CRM )

BP PLCKuala Lumpur, Kuala Lumpur, Malaysia

Senior Delivery Manager ( CRM ) page is loaded## Senior Delivery Manager ( CRM )remote type : This position is a hybrid of office / remote workinglocations : Malaysia - Kuala Lumpurtime type : Ful...Show moreLast updated: 1 day ago

Promoted

Technical Delivery Manager

PositiveLinks AsiaKuala Lumpur, Kuala Lumpur, Malaysia

We are looking for a Technical Delivery Manager with strong hands‑on development experience in Core Banking Technology to drive the successful delivery of complex banking solutions.Lead the technic...Show moreLast updated: 30+ days ago