Field Trainer (luxury retail)

Randstad is partnering with a prestigious global luxury retail brand to hire a Retail Trainer to join the team. This person will play a key role in ensuring retail staff possess the skills and knowledge needed to deliver exceptional service and uphold the brand’s esteemed reputation.

You will need to :

• Conduct in-store training for retail teams, focusing on product knowledge, customer service excellence, sales techniques, and brand standards.
• Develop and deliver tailored training materials and programs to meet the needs of different stores and regions.
• Assess and evaluate the effectiveness of training programs, offering ongoing feedback and support to ensure continuous improvement.
• Collaborate with Store Managers and other key stakeholders to identify training needs and provide skill enhancement opportunities.
• Monitor retail staff performance, coaching them to meet sales targets and provide exceptional customer service.
• Keep up-to-date with product launches, trends, and industry developments to ensure training content remains relevant and aligned with the latest standards.
• Ensure all training materials align with brand values, guidelines and global directions.

Requirements :

Experience : 3 years

Skills :

No additional skills required.

Qualifications :

No additional qualifications required.

Education : Bachelor Degree.

#J-18808-Ljbffr