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Mandarin Speaking Customer Service Executive-Operations

Mandarin Speaking Customer Service Executive-Operations

Swiftwave Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
17 days ago
Job description

Requirements

  • Must Proficiency in Mandarin and English ; additional language skills will be an advantage.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Detail-oriented with excellent problem-solving abilities.

Responsibilities

  • Deliver outstanding customer service and support.
  • Maintain detailed and accurate customer records.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Address customer inquiries and resolve issues promptly and effectively.
  • Benefits

  • Competitive salary : negotiable based on experience.
  • Annual leave.
  • Incentive upon completing KPIs.
  • Year-end discretionary bonus.
  • Skills

    Communication Skills Problem-Solving Skills Time Management

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    Customer Service Mandarin • Kuala Lumpur, Kuala Lumpur, Malaysia