Customer Service Representative
Triadz Fitness Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionGreet and assist members and guests in a friendly and professional manner. Address customer inquiries via phone, email, and in person. Handle complaints and resolve issues efficiently to ensure member satisfaction. Promote and sell membership packages, personal training sessions, and fitness programs. Maintain an updated database of members and prospective clients. Provide information on fitness center facilities, classes, and events. Assist with membership sign-ups, renewals, and cancellations. Conduct follow-ups with new and existing members to ensure engagement and retention. Collaborate with the marketing team to execute promotional campaigns. Gather customer feedback and suggest improvements to enhance service quality. Monitor cleanliness and functionality of front desk and lounge areas. Ensure compliance with health and safety regulations.
(Apply now at #J-18808-Ljbffr
Create a job alert for this search
Customer Service Representative • Kuala Lumpur, Kuala Lumpur, Malaysia