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Customer Service Executive (Cantonese Speaker)

Pacific Enterprise Solutions Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

4 days ago

Job description

Requirements

Able to read / write in Mandarin
Spoken Cantonese is a MUST (Basic English is an advantage)
Minimum SPM
Able to work independently
Good attitude and team spirit

Responsibilities

Respond to customers and partners about : Company’s products and service, Inquiries about pricing and Feedback and complaints

Maintain comprehensive knowledge of the company’s products and services to effectively assist customers and provide accurate information.

Be flexible and adaptable to changing customer needs, company policies, and technological advancements in the customer service field.

Gather customer feedback regarding products, services, and overall experience to provide insights for improving company offerings.

Benefits

Salary up to RM4,500 (including allowances)

Not required to sell

We provide EPF, SOCSO and, PCB

12 annual leave days, 14 sick leave days

Medical Claims

5 days work week, 2 days off

9 hrs work daily with 1 hour meal break

Rotational basis

Working for a listed HK logistics company

Office Location : City Centre with easy accessibility

Skills

Communication Skills (Cantonese) Problem Solving Customer Service Active Listening Conflict Resolution Empathy Time Management

Important Information

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Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia