Manager, Inflight Product

Job Description

Manager, Inflight Product

OVERVIEW :

Location : Office at Don Mueang International Airport

Department : Inflight Service

Entity : TAA Thai AirAsia

Status : Full-time

JOB DESCRIPTION :

YOUR ROLE AS A : Manager, Inflight Product

Are you a creative visionary with a passion for innovation? As a Product Manager for Inflight Service, you'll be the driving force behind developing exciting new products and packaging that delight our guests and boost our brand. You'll blend R&D with business development, constantly seeking fresh ideas and technologies to keep our inflight offerings ahead of the curve.

WHAT YOU’LL CHAMPION :

Product & Packaging Development : Lead the planning, execution, and launch of new inflight products and packaging from concept to completion.

Innovation & Growth : Constantly explore new caterers and technologies to expand our product portfolio and meet evolving guest demands.

Strategic Execution : Support the day-to-day execution of the business plan, ensuring products meet company, regulatory, and food safety standards.

Performance Review : Conduct thorough performance reviews of launched products to ensure continuous improvement and success.

Brand & Customer Advocacy : Actively strengthen the AirAsia brand image and foster strong customer loyalty through exceptional product offerings.

Cross-Functional Support : Collaborate on marketing and training initiatives to ensure successful product roll-outs.

Revenue & Profitability : Contribute to the revenue and profitability of both our restaurant and airline businesses through strategic product development.

WHO YOU ARE :

Education : You hold a Bachelor's Degree or higher in Business Administration (especially with a focus on Product Management or Marketing), Hospitality Management, Food Science, or a closely related field.

Experience : You bring at least 5 years of relevant experience in product development, marketing, or business development . Minimum 1-2 years of airline / FMCG / Wholesale experience is a significant plus.

Innovative Thinker : You're a creative mind constantly exploring new ideas and solutions.

Results-Oriented : You have a proven ability to execute plans and drive projects to completion.

Collaborative Spirit : You enjoy working with various teams to achieve shared goals.

Adaptable : You thrive in a dynamic environment, always seeking to improve and grow.

Communicator : You have a good command of spoken and written English and Thai, with strong computer literacy."

WHERE YOU’LL GO :

This role is a fantastic opportunity to make a direct impact on our inflight experience. As Manager, Product, you'll hone your skills in product lifecycle management and innovation. This position can lead to expanded leadership roles within Product Management, Innovation, or broader Inflight Service management, shaping the future of guest offerings.

WHAT YOU’LL ENJOY :

Wellbeing : Health benefits, time off, and wellness programs.

Financial : Financial planning and career growth resources.

Allstars Specials : Free flights, discounts, and exclusive partner offers.

Unique Culture : A fun, dynamic, and supportive team environment.

OUR HIRING PROCESS :

Application, screening, interviews, assessments, background checks,offer.

GET TO KNOW AIRASIA :

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US :

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in ASEAN.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.

If you wish to review how we handle and protect your personal data, please review our Privacy Notice for Candidates. By clicking “Apply Now” you agree to our Privacy Notice for Candidates.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.