Senior Tester (UAT), Officer - Hybrid, Malaysia

Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re committed to supporting your growth with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Independent Compliance Risk Management (ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission.

We’re currently looking for a high-caliber professional to join our team as Senior Tester (UAT) , Officer - Hybrid, Malaysia (Internal Job Title : Testing Intermediate Analyst - C11) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.

As part of Citi’s learning and development culture, Citi provides access to an array of resources to broaden and deepen your skills, along with programs to help employees balance their work and life.

Role description

The UAT Tester in AML plays a critical role in ensuring the quality and effectiveness of our Anti-Money Laundering (AML) systems. This role involves collaborating with project managers, UAT professionals, and end-users to design, implement, and execute test scripts and plans. The UAT Tester will identify, document, and analyze defects, working closely with development teams to ensure timely resolution. This position requires a strong understanding of testing methodologies, experience with relevant tools, and a passion for quality assurance.

Responsibilities

• Collaborate with stakeholders to align testing objectives with business needs.
• Provide expertise and best practices in testing for AML applications / systems, including Mantas, EAP, and NICE Actimize.
• Build and apply testing excellence and knowledge of anti-money laundering processes.
• Interface with development teams for clarification on requirements and defects.
• Review and design test scripts with appropriate conditions, input data, and expected results.
• Develop and execute test scripts based on business and functional requirements.
• Automate testing tasks, draft test cases, and generate UAT documentation using Python, SQL, or Generative AI tools.
• Follow UAT procedures, controls, guidelines, and best practices, including test design, execution, and software quality verification.
• Utilize common test management tools (e.g., ALM, JIRA, Zephyr) and adhere to best practices.
• Apply UAT metrics to manage test execution and communicate progress to stakeholders.
• Execute tests according to UAT plans and document results consistently.
• Manage and raise defects identified during UAT, ensuring proper documentation and resolution.
• Identify, document, and analyze defects, recommending appropriate resolutions.
• Escalate issues impacting delivery timelines or product quality to the Test Lead / UAT Manager.
• Retest and validate fixes to confirm problem resolution.
• Prepare test evidence and documentation for approvals and decision-making.
• Contribute to process improvements to enhance testing strategies and efficiency.
• Collaborate with regional and global UAT teams for shared tests, knowledge exchange, and best practice sharing.
• Support the development & applications of automated workflow tools as directed by the UAT Manager / UAT Team Lead.
• Operate within agreed business SLAs, KPIs, control processes, and confidentiality standards.
• Perform any other responsibilities or assignments as directed by the manager to support team objectives and organizational goals.
• Avoided risk when making decisions by driving compliance with applicable laws and regulations, and escalating and reporting control issues with transparency.

Qualifications and skills

Knowledge / Experience :

Knowledge / Skills : Communication

Technical Understanding

Problem Solving

Qualifications :

Working at Citi is a diverse and inclusive experience; Citi is an equal opportunity employer, and qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Take the next step in your career, apply for this role at Citi today

Accessibility at Citi : information about accessibility in recruiting and application processes is available as part of Citi’s commitment to equal opportunity.

Know Your Rights and the Citi EEO Policy statements apply to all candidates.

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