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ADMINISTRATIVE ASSISTANT (SERVICE BUSINESS)

ADMINISTRATIVE ASSISTANT (SERVICE BUSINESS)

Acson Malaysia Sales & Service Sdn BhdPetaling Jaya, Selangor, Malaysia
1 day ago
Job description

ADMINISTRATIVE ASSISTANT (SERVICE BUSINESS)

Overview

About the role : We are looking for a dedicated and detail-oriented Admin Assistant, Service Business to join our team. The successful candidate will be responsible for supporting the service business sales order cycle, billing, invoicing, and customer coordination to ensure smooth business operations.

Responsibilities

  • SAP & System Administration : Create sales orders, picking lists / delivery orders, and invoices in the service business sales platform. Check and update open sales orders to ensure timely billing.
  • Billing & Invoicing : Prepare and issue invoices for equipment, installation, and related services. Monitor payment schedules and follow up with Finance / customers for outstanding payments. Ensure billing complies with contract terms and service agreements.
  • Coordination & Communication : Handle customer enquiries via phone, WhatsApp Live Chat, email, and ARIA call system. Ensure compliance with company SOP, Work Instruction, and operation guidelines. Maintain confidentiality of all sensitive information. Support additional tasks and assignments as and when required.

Who we're looking for

  • SPM / STPM / Certificate or Diploma in Business Administration or related field.
  • At least 1–2 years of experience in after sales service (coordination, scheduling, or operations support).
  • High attention to detail and commitment to meeting deadlines.
  • Strong communication and organizational skills.
  • Proficient in MS Office (Word, Excel, Outlook); knowledge of SAP is an advantage.

    • What We Offer

  • Attractive Remuneration : Competitive salary and bonuses, based on experience and qualifications.
  • Comprehensive Benefits : A range of fringe benefits including medical, dental, optical coverage, loan interest rate subsidies, insurance, and more.
  • Staff Purchase Discounts : Discounts on our products for you and your family.
  • Professional Development : Access to professional sales, product and soft skill trainings to enhance your skills and knowledge.
  • Career Exposure : Opportunities to engage with a diverse range of clients and develop your operational knowledge and industry expertise.

    • About us

    Acson Malaysia is a home-grown air conditioning company that has been established since 1984 with a rich history spanning over 40 years. We offer cooling solutions for public, private & government sectors, and products in air conditioning systems such as drainage pumps, air curtains, control systems and duct accessories. We are a subsidiary of Daikin Group. We value teamwork and continuous improvement.

    Join us

    Join us for a challenging, dynamic, and rewarding career in the HVAC engineering industry. Apply now to become our next Admin Assistant, Service Business.

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    Administrative Assistant • Petaling Jaya, Selangor, Malaysia