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Student Data Specialist

Keypath EducationKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

27 days ago

Job description

Student Data Specialist

Full-time

Company Description

Discover Your Path at Keypath!

About Us :

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.

Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning. With offices in Melbourne, Sydney, Chicago, and SE Asia, we are truly a global company. Today, we're a family of over 700 passionate "Keypathers" worldwide.

Work Anywhere :

At Keypath Education Australia, flexibility is our strength. We put our people first, allowing you to choose where you work – from home, in the office, or both.

This role is a permanent, full-time role. Only candidates located in Malaysia, and Malaysians or non-Malaysians with a valid permit to work in Malaysia will be considered for this role.

Job Description

The Student Data Specialist plays a key role in ensuring the accuracy, consistency, and efficiency of student admissions data.

This role supports the Admissions team by managing and maintaining data integrity within our systems, assisting with reporting and dashboards, and contributing to the development of improved processes, automations and documentation.

The specialist will work closely with key stakeholders to support the admissions lifecycle and drive data-informed decision-making.

Responsibilities included the following :

Admissions Data Processing & CRM Updates

Process application reports from roster files and update CRM records accordingly.

Manage updates from partner systems and ensure accurate reflection of application changes in student records.

Apply data cleansing activities, including identifying and closing invalid, duplicate, or spam leads.

Update lead statuses for students who don’t meet entry criteria or are not active prospects.

Maintain accurate data in relation to teaching terms, including plan term updates post-census.

Provide support to the Admissions team by resolving CRM data issues or escalating them appropriately.

Tools, Dashboards & Tracker Management

Create and maintain study trackers each term, including updates as new data becomes available.

Support dashboard creation and maintenance, including development of new dashboards and views in the Cloud CRM.

Ensure access for new starters to relevant dashboards and views.

Reporting & Insights

Produce reports that monitor admissions metrics and advisor performance,

Contribute to process improvements through data-driven insights and stakeholder collaboration.

Qualifications

Education

Bachelor’s degree preferred, or equivalent experience in a data, administration, or education-related field.

Experience

1–2 years of experience working in student admissions, administrative operations, or a related role in higher education.

Demonstrated ability to work with complex data sets and high attention to detail.

Proven track record of supporting teams through data-driven processes and reporting

Technical / Further Skills

High proficiency in Microsoft Excel (e.g. formulas, pivot tables, lookups).

Advanced CRM user (eg. creating views, dashboards)

Strong written and verbal communication skills.

Excellent time management and organisational skills.

Ability to adapt to shifting priorities and handle ambiguity in a fast-paced environment.

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Data Specialist • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia