Group HR Director - Retail & ConsumerBusinesslist • Kuala Lumpur, Kuala Lumpur, Malaysia

Group HR Director - Retail & Consumer

Businesslist • Kuala Lumpur, Kuala Lumpur, Malaysia

4 hours ago

Job description

Strategic HR Leadership

Develop and execute a comprehensive HR strategy that aligns with business objectives and supports aggressive retail expansion.
Serve as a trusted advisor to the CEO and executive leadership team on organizational design, workforce planning, and cultural transformation.
Drive initiatives that strengthen employee engagement and embed a high-performance culture across all stores and corporate functions.

Talent Acquisition & Workforce Planning

Design innovative recruitment strategies to attract top talent for both retail and corporate roles.

Forecast manpower needs for store operations and support functions, ensuring optimal staffing levels.

Build robust succession plans for leadership positions to secure long‑term organizational capability.

Performance & Development

Implement performance management frameworks tailored for retail operations, ensuring accountability and productivity.

Lead leadership development and frontline training programs to enhance skills and career progression.

Foster a learning culture through continuous development initiatives and digital learning platforms.

Compensation & Benefits

Create competitive compensation structures that attract and retain talent in a highly competitive retail market.

Oversee annual salary reviews, incentive programs, and benefits administration to maintain market competitiveness.

Ensure compliance with statutory requirements and internal governance standards.

Compliance & Employee Relations

Maintain HR policies that comply with Malaysian labour laws and retail industry best practices.

Manage employee relations, grievances, and disciplinary processes with fairness and transparency.

Promote a positive and inclusive work environment across diverse store locations.

Organisational Development

Lead change management initiatives to support business transformation and scalability.

Champion diversity, equity, and inclusion (DEI) programs to foster an inclusive workplace culture.

Drive HR digital transformation projects to enhance efficiency, data‑driven decision‑making, and employee experience.

The Successful Applicant

A successful Group Head of HR should have :

A degree in Human Resources, Business Administration, or a related field.

Experience : Minimum 15 years in senior HR leadership roles, including at least 5 years managing multi‑site retail operations or large‑scale workforce environments.

Industry Background : Strong exposure to retail, FMCG, or other high‑volume, customer‑facing industries.

Retail Workforce Expertise : Deep understanding of manpower planning for large store networks and frontline operations.

Regulatory Knowledge : Comprehensive knowledge of Malaysian labour laws and compliance requirements.

People Development : Track record in implementing performance management, leadership development, and training programmes.

Data‑Driven Decision Making : Proficiency in HRIS systems, analytics, and leveraging insights for workforce optimisation.

What’s on Offer

Strategic Leadership Impact : Shape HR strategy for a leading retail brand with 300+ stores nationwide.

High‑Visibility Role : Work closely with the CEO and executive leadership team to influence business growth.

Career Advancement : Drive transformation, digital HR initiatives, and cultural change in a dynamic, fast‑paced environment.

Contact : Ben Chew

Quote job ref : JN-

Phone number : #J-18808-Ljbffr

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Hr Director • Kuala Lumpur, Kuala Lumpur, Malaysia

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