Job Description
ABOUT YOUR ROLE
You will be responsible for supporting business manufacturing applications and infrastructure related, be the advisor for business needs . As a part of the BCP infrastructure team, you will propose smart solutions. and work closely with the Site leaders and Zone Managers.
YOUR RESPONSIBILITIES WILL INCLUDE :
- Day-to-day systems support & maintaining service levels
- Is Expert for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, MSSQL, VMware, LAN devices, Databases, applications process.
- Advisor on life cycle management for infrastructure and manufacturing applications and interfaces.
- Advisor on new technologies and systems infrastructure
- Performs systems upgrades for security, problem solving reasons among others
- Conducts disaster recovery in accordance with existing procedures
- Provide third level support and advanced Analysis
- Providing time estimates for resolution of problems
- Organizes or contributes to project
- Prioritizing tasks needed for project completion
- Adhering to IS standards, including change management standards
- Keeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropriate
- Executes configuration and capacity management of IT infrastructure
- Maintains infrastructure for automated monitoring or procedures for manual monitoring
- Instructs outsource partner (TCS) as part of change management
- Providing technical support to users and other IT staff - firefights, problem resolution, training
- Emergency support for business and operating units
- Provide critical support for P1 / P2 incident
Qualifications
Bachelor degree or Master degree6 years of experience, with 3 years of experience.( preferred in the manufacturing environment)Skilled at evaluating options and generating solutionsStrong problem-solving and analytical skillsDynamic, results-oriented problem solverExcellent written and verbal communication skillsAbility to travel to support when needed; 20% - 30% travelAdditional Information
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER