OT-GTS Specialist (Operational Technology - Global Technology Services)

Job Description

ABOUT YOUR ROLE

You will be responsible for supporting business manufacturing applications and infrastructure related, be the advisor for business needs . As a part of the BCP infrastructure team, you will propose smart solutions. and work closely with the Site leaders and Zone Managers.

YOUR RESPONSIBILITIES WILL INCLUDE :

• Day-to-day systems support & maintaining service levels
• Is Expert for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, MSSQL, VMware, LAN devices, Databases, applications process.
• Advisor on life cycle management for infrastructure and manufacturing applications and interfaces.
• Advisor on new technologies and systems infrastructure
• Performs systems upgrades for security, problem solving reasons among others
• Conducts disaster recovery in accordance with existing procedures
• Provide third level support and advanced Analysis
• Providing time estimates for resolution of problems
• Organizes or contributes to project
• Prioritizing tasks needed for project completion
• Adhering to IS standards, including change management standards
• Keeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropriate
• Executes configuration and capacity management of IT infrastructure
• Maintains infrastructure for automated monitoring or procedures for manual monitoring
• Instructs outsource partner (TCS) as part of change management
• Providing technical support to users and other IT staff - firefights, problem resolution, training
• Emergency support for business and operating units
• Provide critical support for P1 / P2 incident

Qualifications

Additional Information

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER