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OT-GTS Specialist (Operational Technology - Global Technology Services)

OT-GTS Specialist (Operational Technology - Global Technology Services)

Avery DennisonBandar Baru Bangi, Selangor, Malaysia
7 days ago
Job description

Job Description

ABOUT YOUR ROLE

You will be responsible for supporting business manufacturing applications and infrastructure related, be the advisor for business needs . As a part of the BCP infrastructure team, you will propose smart solutions. and work closely with the Site leaders and Zone Managers.

YOUR RESPONSIBILITIES WILL INCLUDE :

  • Day-to-day systems support & maintaining service levels
  • Is Expert for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, MSSQL, VMware, LAN devices, Databases, applications process.
  • Advisor on life cycle management for infrastructure and manufacturing applications and interfaces.
  • Advisor on new technologies and systems infrastructure
  • Performs systems upgrades for security, problem solving reasons among others
  • Conducts disaster recovery in accordance with existing procedures
  • Provide third level support and advanced Analysis
  • Providing time estimates for resolution of problems
  • Organizes or contributes to project
  • Prioritizing tasks needed for project completion
  • Adhering to IS standards, including change management standards
  • Keeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropriate
  • Executes configuration and capacity management of IT infrastructure
  • Maintains infrastructure for automated monitoring or procedures for manual monitoring
  • Instructs outsource partner (TCS) as part of change management
  • Providing technical support to users and other IT staff - firefights, problem resolution, training
  • Emergency support for business and operating units
  • Provide critical support for P1 / P2 incident

Qualifications

  • Bachelor degree or Master degree
  • 6 years of experience, with 3 years of experience.( preferred in the manufacturing environment)
  • Skilled at evaluating options and generating solutions
  • Strong problem-solving and analytical skills
  • Dynamic, results-oriented problem solver
  • Excellent written and verbal communication skills
  • Ability to travel to support when needed; 20% - 30% travel
  • Additional Information

    AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

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    Specialist Operational • Bandar Baru Bangi, Selangor, Malaysia