Senior Application Support Specialist (Node.js, MongoDB & Permanent US Shift)

Senior Application Support Specialist (Node.js, MongoDB & Permanent US Shift)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our DGF SameDay US team is continuously expanding. No matter your level of Application Support proficiency, you can always grow within our diverse environment.

Responsibilities

You are expected to provide 2nd level support and problem‑solving expertise concerning complex technical issues of application, infrastructure, data processing, tools etc. to ensure a robust, maintainable, high‑quality, standards‑compliant business applications software environment is developed and maintained. Ensure that all agreed targets, SLA and metrics are met.

• Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers.
• Maintain quality standards and policies. Identify opportunities for improvement.
• Liaise with the development team to overcome known problems and fulfill user needs.

Qualifications

Benefits

Great Team

Hi, my name is Srinivasan Sivaprakasam and I’m a team manager. I started my career at DHL IT Services back in 2018, when I took a role as Team Lead… (continued). Looking forward to having you onboard!

Equal Opportunity Employer

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

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