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Content Moderator（Contractor）

Content Moderator（Contractor）

CoinMarketCapBayan Lepas, Penang, Malaysia
30+ days ago
Job description

CMC Community is seeking a Content Moderator to maintain a safe, engaging, and high-quality environment for our users. This role involves reviewing user-generated content, enforcing platform guidelines, and mitigating spam, scams, and policy violations. The ideal candidate is detail-oriented, proactive, and experienced in content moderation or trust & safety. Knowledge of AI-driven moderation tools or experience in writing AI prompts for automation is a plus.

Key Responsibilities

  • Moderation & Quality Control : Review, assess, and moderate community content to ensure compliance with platform policies. Monitor and analyze content trends to identify emerging risks and improve moderation rules. Identify and promote high-quality content to enhance community engagement and visibility.
  • Product and Algorithm Enhancement : Provide insights and feedback to improve product features and user experience. Assist in improving the platform's algorithm to optimize content quality and community interactions.
  • Collaboration & AI-driven Enhancement : Work closely with internal teams to enhance moderation workflows and implement AI-driven solutions. Assist in writing AI prompts to improve automation efficiency in content moderation (preferred but not required).

Qualifications

  • Experience : Prior experience in content moderation, trust & safety, or community management.
  • Analytical Skills : Strong ability to detect fraudulent patterns, spam behavior, and policy violations.
  • Industry Knowledge : Familiarity with cryptocurrency, blockchain, and Web3 communities.
  • Technical Skills : Basic understanding of AI moderation tools and prompt engineering (preferred).
  • Communication : Strong written and verbal communication skills in English; additional languages are a plus.
  • Work Ethic : Ability to work independently, make quick decisions, and adapt to fast-changing trends.

    • Why Join Us

    Be part of a dynamic and fast-growing Web3 community. Contribute to AI-driven moderation improvements. Enjoy a collaborative and remote-friendly work culture with opportunities for growth.

    If you’re passionate about online community safety and want to make an impact, apply now!

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    Content • Bayan Lepas, Penang, Malaysia