Customer Service Intermediate Analyst (Cantonese & Mandarin Speaking)

Overview

At Citi, we connect millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

We are currently looking for a high caliber professional to join our team as Customer Service Intermediate Analyst based in Penang, Malaysia.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance :

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Responsibilities

Qualifications

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Benefits / Working at Citi

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. You’ll have the opportunity to grow your career, give back to your community and make a real impact.

Equal Opportunity Employer : Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity, review Accessibility at Citi, the EEO Policy Statement and the Know Your Rights poster.

Job Family Group : Customer Service

Job Family : Institutional Customer Service

Time Type : Full time

#J-18808-Ljbffr