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Field Officer – Loan Recovery (Penang / Johor) (ID : 12440)

Field Officer – Loan Recovery (Penang / Johor) (ID : 12440)

PERSOLKELLY Workforce Solutions Malaysia Sdn BhdBandar Permas, Johor, Malaysia
15 days ago
Job description

Field Officer – Loan Recovery (Penang / Johor) (ID : 12440)

About the Role

This is a contract role for a Field Officer - Loan Recovery to join the team at PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd . Based in Kuala Lumpur City Centre, Kuala Lumpur , this role is responsible for recovering outstanding loans from small and medium-sized enterprise (SME) customers.

Working Hours : Monday to Friday : 8 : 45am to 5 : 45pm

Other Benefits

  • Annual Leave & Sick Leave

Requirements

  • Minimum Passed SPM / Diploma / Degree holder in any related field
  • Good interpersonal and communication skills.
  • Performance and target driven.
  • Able to work under pressure.
  • What You'll Be Doing

  • Visiting customers to negotiate repayment plans and collect outstanding loan payments.
  • Maintaining detailed records of all customer interactions and loan statuses.
  • Identifying opportunities to restructure loans or provide additional support to customers.
  • Escalating unresolved cases to senior management as needed.
  • Supporting the development and implementation of the company's loan recovery strategies.
  • Providing regular performance reports and updates to the management team.
  • What We're Looking For

  • At least 1 year of experience in a related role, preferably in the banking or financial services industry.
  • Strong negotiation and problem-solving skills, with the ability to work effectively with customers to find mutually beneficial solutions.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
  • A team player with the ability to work independently and prioritize tasks effectively.
  • Proficient in map reading and navigation.
  • Possess own transport (car) and valid driving license – mandatory for field visits .
  • If you are interested in this exciting opportunity, please apply now.

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    Recovery Officer • Bandar Permas, Johor, Malaysia

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