System Support

Responsibilities :

Monitor and maintain the overall health and performance of hardware, software, and systems

Review and manage native content (both sensitive and non-sensitive) transmitted through systems

Safeguard and moderate digital content on apps, cloud platforms, social media, and online systems

Identify system inefficiencies or non-compliance issues and escalate to relevant teams

Respond to inquiries and resolve issues in accordance with defined procedures

Provide timely and accurate feedback to end users in the required native language

Maintain thorough documentation of system activities, updates, and changes

Perform routine system updates / upgrades to ensure performance and compliance

Requirements :

Prior experience in system monitoring, support, or IT operations

Ability to manage and review content effectively, especially in native language(s)

Strong understanding of compliance, security, and digital platform operations

Detail-oriented with strong documentation and reporting skills

Comfortable working fully on-site

Sub Specialization : Others;Any Type of Employment : Contract Minimum Experience : Fresher Work Location : Kuala Lumpur

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