Responsibilities :
Monitor and maintain the overall health and performance of hardware, software, and systems
Review and manage native content (both sensitive and non-sensitive) transmitted through systems
Safeguard and moderate digital content on apps, cloud platforms, social media, and online systems
Identify system inefficiencies or non-compliance issues and escalate to relevant teams
Respond to inquiries and resolve issues in accordance with defined procedures
Provide timely and accurate feedback to end users in the required native language
Maintain thorough documentation of system activities, updates, and changes
Perform routine system updates / upgrades to ensure performance and compliance
Requirements :
Prior experience in system monitoring, support, or IT operations
Ability to manage and review content effectively, especially in native language(s)
Strong understanding of compliance, security, and digital platform operations
Detail-oriented with strong documentation and reporting skills
Comfortable working fully on-site
Sub Specialization : Others;Any Type of Employment : Contract Minimum Experience : Fresher Work Location : Kuala Lumpur
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System • Kuala Lumpur