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Customer Experience Specialist (CRM)

Customer Experience Specialist (CRM)

HaysKuala Lumpur, Malaysia
19 days ago
Job description

Your newpany

A multinational insurance and asset managementpany

Your new role

Customer Experience Specialist

What you'll need to succeed

  • Has experience developing and implementing CRM strategies to improve customer retention, engagement, and sales.
  • Has strong business acumen - understand processes, marketing strategies, and sales techniques
  • Able to automate customer journeys, ; EDM, SMS
  • Able to utilise SQL data and analytics
  • Able to use relevant CRM tools, ; Salesforce, Hubspot, Zoho

What you'll get in return

  • Opportunity for career advancement
  • Exposure to a multinational network of colleagues and clients
  • prehensive benefits and flexible working arrangements
  • What you need to do now

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    Crm Specialist • Kuala Lumpur, Malaysia