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Customer Experience Specialist (CRM)
HaysKuala Lumpur, Malaysia21 days ago
Job descriptionOpportunity for career advancement Exposure to a multinational network of colleagues and clients prehensive benefits and flexible working arrangements
Your newpany
A multinational insurance and asset managementpany
Your new role
Customer Experience Specialist
What you'll need to succeed
- Has experience developing and implementing CRM strategies to improve customer retention, engagement, and sales.
- Has strong business acumen - understand processes, marketing strategies, and sales techniques
- Able to automate customer journeys, ; EDM, SMS
- Able to utilise SQL data and analytics
- Able to use relevant CRM tools, ; Salesforce, Hubspot, Zoho
What you'll get in return
What you need to do now
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Crm Specialist • Kuala Lumpur, Malaysia