This job offer is not available in your country.
Customer Service Representative (WFH)
VDart MalaysiaKota Bharu, Kelantan, Malaysia1 day ago
Job descriptionMin 1 year experience as a Customer Support or similar CS role (Live Chat) Familiarity with Cryptocurrency industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases SPM and above Mandarin proficiency is an added advantage
Talent Partner | VDart Malaysia | Hiring for Tech roles
This is a WFH Opportunity - 24 / 7 rotational shifts
RESPONSIBILITIES
- Respond to customer queries in a timely and accurate way, via chat
- Identify customer needs and help customers use specific features
- Update our internal databases with information about issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to aid
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
REQUIREMENTS
Seniority level : Associate
Employment type : Full-time
Job function : Information Technology
Industries : IT Services and IT Consulting
We are an equal opportunities employer and welcome applications from all qualified candidates.
#J-18808-Ljbffr
Create a job alert for this search
Customer Service Representative • Kota Bharu, Kelantan, Malaysia
Related jobs
![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara)
![Skype for Business (SfB) / Teams Voice Customer Engineer| Mandarin | MNC IT Services | Permanen[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Infotree)
- Promoted
Remote - Client Service Representative (Customer Services)
The Credit Pros IntlKota Bharu, Kelantan, Malaysia Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry!.Are you ready to take your career to new heights? At The Credit Pros, we believe...Show moreLast updated: 8 days ago
- Promoted
Customer Experience Associate
ARBA TravelKota Bharu, Kelantan, Malaysia ARBA Travel marries humane with technology to build a better travel experience.We aim to become leading Travel Company in Halal Tourism which valued at $250 Billion worldwide.We favor hiring from d...Show moreLast updated: 2 days ago
- Promoted
Customer Success Operations Specialist
OakyKota Bharu, Kelantan, Malaysia Process excellence and scale — Map, document, and improve core CS and GTM processes.Remove waste before you automate.Own SOPs, QA checks, and run monthly audits to remove wasteful processes.Publish...Show moreLast updated: 4 days ago
- Promoted
Mobile iOS Application Developer | Healthcare / Pharma Group | Remote (WFH)
Career HorizonsKota Bharu, Kelantan, Malaysia A joint venture of one of the largest healthcare services groups in Asia, our client is a leading Third-Party Administrator (TPA) and Managed Care Organisation (MCO) that also builds the connectivi...Show moreLast updated: 4 days ago
- Promoted
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi VantaraKota Bharu, Kelantan, Malaysia Job Title : Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).The role must accept working in rotation shifts (including night shift).We’re Hitac...Show moreLast updated: 4 days ago
- Promoted
Skype for Business (SfB) / Teams Voice Customer Engineer| Mandarin | MNC IT Services | Permanen[...]
InfotreeKota Bharu, Kelantan, Malaysia Skype for Business (SfB) / Teams Voice Customer Engineer.MNC IT Services & IT Consulting.We are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Teams ...Show moreLast updated: 1 day ago
- Promoted
Customer Care Specialist (Remote)
De Wit Immigration LawKota Bharu, Kelantan, Malaysia We are seeking a proactive and people-oriented.Intake and Customer Care Specialist.This role combines client intake, sales support, and customer service, ensuring prospective and current clients re...Show moreLast updated: 1 day ago
- Promoted
Commissioned Sales Representative - APAC Region (Remote)
MonetizeMoreKota Bharu, Kelantan, Malaysia Monetize More is a leading ad-tech company dedicated to empowering digital publishers to maximize their ad revenue through innovative technology and strategic partnerships.Our cutting-edge platform...Show moreLast updated: 25 days ago
- Promoted
Customer Support Specialist
LittleLivesKota Bharu, Kelantan, Malaysia LittleLives is a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Malaysia, Vietnam, and Indonesia.
With almost 2000 schools as customers, our mission is to revolutioni...Show moreLast updated: 16 days ago
- Promoted
Customer Service Representative (Mandarin Speaking)
Emapta GlobalKota Bharu, Kelantan, Malaysia Be the Voice of Trust in the Future of Finance.Step into the world of fintech where every conversation builds confidence.
In this role, your communication skills will bridge borders, support custome...Show moreLast updated: 25 days ago
- Promoted
Associate Customer Marketing
The Hershey CompanyKota Bharu, Kelantan, Malaysia Work Location : Johor, Malaysia.Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing adminis...Show moreLast updated: 25 days ago
- Promoted
M365 Customer Engineer
Infotree Global SolutionsKota Bharu, Kelantan, Malaysia Job title : M365 Customer Engineer.Experience : 10+ years’ experience / Mandarin Mandatory.Salary Range : RM7,000 – RM10,000.
Microsoft helps customers realize their full potential through accelerated ...Show moreLast updated: 1 day ago
- Promoted
UI / UX Designer | Healthcare / Pharma Group | Remote (WFH)
Career HorizonsKota Bharu, Kelantan, Malaysia A joint venture of one of the largest healthcare services groups in Asia, our client is a leading Third-Party Administrator (TPA) and Managed Care Organisation (MCO) that also builds the connectivi...Show moreLast updated: 4 days ago
- Promoted
Customer Support Engineer
Kaleris CompanyKota Bharu, Kelantan, Malaysia Customer Support Engineer page is loaded## Customer Support Engineerlocations : Remote Malaysiatime type : Full timeposted on : Posted 30+ Days Agojob requisition id : R- • •Job Description : • •##...Show moreLast updated: 25 days ago
- Promoted
Online Front Desk Staff / Virtual Receptionist - Mandarin Speaking
TPKota Bharu, Kelantan, Malaysia Customer Support / Hospitality.Competitive Salary + Language Allowance + Health Benefits.We are seeking a reliable and customer-oriented Online Front Desk Staff to be the first point of contact for...Show moreLast updated: 8 days ago
- Promoted
Customer Service - Cantonese Speaking (Work from Home)
EPS ConsultantsKota Bharu, Kelantan, Malaysia Provide quick, accurate, and friendly service to customers via phone, email, or chat.Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance.T...Show moreLast updated: 25 days ago
- Promoted
Customer Success Technical Engineer - APAC
Ververica | Original creators of Apache Flink®Kota Bharu, Kelantan, Malaysia Customer Success Technical Engineer - APAC : You will ensure our clients get maximum value from Ververica's Unified Streaming Data Platform (powered by the VERA engine).
You will be the primary techn...Show moreLast updated: 25 days ago
- Promoted
Customer Service / Interpreter_Work From Home
Agensi Pekerjaan Trust Recruit Sdn BhdKota Bharu, Kelantan, Malaysia Interpret on-demand calls from multiple industries (medical, insurance, legal, utilities, etc.Act as a bridge for seamless communication between English and Mandarin / Cantonese speakers.He...Show moreLast updated: 4 days ago