Barista ZUS Signature Taman Paramount, Petaling Jaya

Barista ZUS Signature Taman Paramount, Petaling Jaya

Add expected salary to your profile for insights "ZUS Signature" is ZUS COFFEE's premium concept café targeting sophisticated customers. We aim to provide exceptional customer service, extensive coffee knowledge and a comfortable atmosphere for our customers. Responsibilities

Customer Engagement Initiatives : Authority to lead customer engagement activities, including gathering feedback, offering product recommendations, and sharing insights about ZUS COFFEE’s products and the coffee journey. Quality Control : Authority to ensure consistency and excellence in the preparation of all coffee beverages, maintaining high standards in presentation, flavor, and overall product quality. Training & Mentorship : Authority to mentor and train other baristas, sharing knowledge, demonstrating advanced techniques (e.g., latte art), and ensuring the team upholds ZUS COFFEE’s service and quality standards. Problem-Solving : Authority to address and resolve customer issues related to service or products, ensuring swift and effective solutions that enhance customer satisfaction. Process Improvement : Authority to suggest and implement improvements in coffee preparation processes, service flow, or customer interactions that align with the brand’s mission and values. Operational Oversight : Must have Dining Experiences Qualifications and Experiences

Vaccinated with at least 2 doses Proven experience as a Coffee Barista, with a strong track record of excellent customer service Ability to remain calm under pressure and resolve customer issues effectively Candidate must possess at least a Secondary School / SPM certificate in any field Good command of both written and spoken English and Bahasa Malaysia Good interpersonal skills, energetic and willing to learn new knowledge A positive, outgoing attitude and a willingness to go the extra mile to ensure customer satisfaction. Prefer candidates with own transport A Necessity, not a Luxury Job insights

Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions : Which of the following statements best describes your right to work in Malaysia?

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