Customer Service (Rotational Shifts, Mandarin Speaker)
Avanti-mediaKuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionMust be fluent in English, Bahasa Malaysia, and Mandarin (Written) 22 working days per month, 8 hours per shift Rotational shifts (including weekends and public holidays) Attendance / Utilities Allowances (Fixed) Shift / Overtime Allowances Year End Bonus Annual Leave
Customer Service (Rotational Shifts, Mandarin Speaker)
Avanti-media Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
- Assist customers by giving information about products and services
- Answer questions and offer other helpful services or products
- Handle complaints by finding the cause, offering solutions, and following up
- Share customer feedback and needs with the team or manager
- Work well with teammates to achieve goals
- Build trust and good relationships with customers
- Give correct and complete information using the right tools
- Follow company guidelines and policies when chatting to customers
- Go the extra mile to keep customers happy
Job Requirements
Job Benefits
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Customer Service
Industries
Media Production
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Customer Service Mandarin Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia