Talent.com
Technical Support Specialist (based in South-East Asia)

Technical Support Specialist (based in South-East Asia)

HostingerJohor Bahru, Johor, Malaysia
2 days ago
Job description

About us

Join Hostinger and we’ll grow fast!

Is there a limit to growth? Not at Hostinger. We’re constantly reaching new heights. With a team of 900+ professionals, we are behind the success of over 3 million customers in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.

Our mission : To provide tools that help individuals and small businesses succeed online faster and easier.

Our culture : Guided by 10 company principles .

Our formula for success : Customer obsession, innovative products, and talented teams.

About you

Driving innovation means embracing relentless change, complexity, and a landscape that’s anything but predictable. At Hostinger, we don’t just adapt : we lead. We turn challenges into opportunities and uncertainty into meaningful progress. This isn’t a place for those who seek comfort in routine. It’s for those ready to excel in the unexpected.

Before you apply, consider if you :

  • Care deeply about your work, finding purpose in making online success possible for anyone.
  • Own your growth, continuously learning and improving yourself.
  • Approach problems critically, proposing solutions driven by curiosity and creativity.
  • Adapt quickly through changes in a fast-paced environment.
  • Navigate challenges with resilience and resourcefulness, turning obstacles into opportunities.
  • Collaborate with different teams and perspectives effectively to achieve meaningful solutions.

Your day-to-day

Success is a journey. Every customer’s path is filled with milestones and challenges, each presenting an opportunity for you to make an impact. Make success not just possible, but seamless.

In this role, you will :

  • Provide expert support on Hostinger products, troubleshoot technical challenges via live chat and tickets that exceed customer expectations.
  • Simplify technical issues of varying complexity into actionable steps that customers of all expertise levels can follow.
  • Contribute to different teams or projects that enhance the customer experience based on evolving customer and organizational needs.
  • Enhance the Kodee AI Assistant to deliver smarter, more intuitive support that improves the customer experience.
  • Keep updated on Hostinger product updates, services, features, and the latest web hosting technologies to assist customers effectively.
  • Proactively identify and implement improvements to your work, team and department.
  • Key information :

  • We provide guidance for Hostinger culture, products, and CS operations.
  • This is an opportunity that requires availability for providing services during night hours in your time zone , as well as rotation-based availability for other times, including some weekend days.
  • Being 100% remote, you will need a workspace with reliable high‑speed internet connection.
  • Your skills and experience

  • Fluent in English (C1 or native), written and spoken.
  • Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer‑focused solutions.
  • Exceptional communication skills.
  • Understanding of web hosting fundamental concepts (domains, DNS, emails, control panels and website troubleshooting).
  • What makes you stand out :

  • Advanced understanding of web hosting technologies, server management, and performance optimization.
  • Proficiency with content management platforms (e.g., WordPress), hosting control panels (e.g., hPanel, cPanel), email services, domain management systems, and customer support platforms.
  • Experience contributing to or improving AI-powered systems.
  • What you get

    360 Growth : We provide limitless learning opportunities : 3‑week trainings in technology, product, and communication knowledge, access to platforms like Reforge and Scribd, global conferences, feedback culture , digital libraries and industry‑leading subscriptions. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success.

    Freedom & Responsibility : Enjoy the flexibility to contribute from home. Weekly rotating timelines (morning, day, and night) make it easier to balance studies or other personal priorities. You can also use a home office budget to create a comfortable and effective setup.

    Wellness Simplified : Your health comes first with company‑provided sick days and recharge leave. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness.

    Work Hard, Party Hard : Recognize hard work with company events like Workations, Town Hall, Meet the Client initiatives and team‑building experiences. Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.

    Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey.

    Three. Two. Onboard

    #J-18808-Ljbffr

    Create a job alert for this search

    Technical Specialist • Johor Bahru, Johor, Malaysia

    Related jobs
    • Promoted
    Technical Support Specialist - XCELLINK PTE. LTD.

    Technical Support Specialist - XCELLINK PTE. LTD.

    XCELLINK PTE. LTD.D03 Queenstown, Tiong Bahru, SG
    The Technical Support Specialist is responsible for leading and supporting customer onboarding initiatives for solutions, providing comprehensive technical support, and ensuring continuous optimiza...Show moreLast updated: 2 days ago
    • Promoted
    D03 Queenstown, Tiong Bahru, SG - Technical Support Specialist

    D03 Queenstown, Tiong Bahru, SG - Technical Support Specialist

    XCELLINK PTE. LTD.D03 Queenstown, Tiong Bahru, SG
    The Technical Support Specialist is responsible for leading and supporting customer onboarding initiatives for solutions, providing comprehensive technical support, and ensuring continuous optimiza...Show moreLast updated: 2 days ago
    • Promoted
    Technical Support Engineer - ADYEN SINGAPORE PTE. LTD.

    Technical Support Engineer - ADYEN SINGAPORE PTE. LTD.

    ADYEN SINGAPORE PTE. LTD.D06 Beach Road, High Street, SG
    Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.At Adyen, ev...Show moreLast updated: 9 days ago
    • Promoted
    IT Support Specialist, APAC - SPORTFIVE ASIA PTE. LTD.

    IT Support Specialist, APAC - SPORTFIVE ASIA PTE. LTD.

    SPORTFIVE ASIA PTE. LTD.D02 Anson, Tanjong Pagar, SG
    We are looking for a proactive and detail-oriented IT Support Specialist to provide reliable technical assistance and operational support across Singapore and the broader APAC region.In this role, ...Show moreLast updated: 30+ days ago
    • Promoted
    ETHOS SEARCH ASSOCIATES PTE. LTD. - Asst / Engineer, Technical Support @ Jurong Island

    ETHOS SEARCH ASSOCIATES PTE. LTD. - Asst / Engineer, Technical Support @ Jurong Island

    ETHOS SEARCH ASSOCIATES PTE. LTD.Islandwide, SG
    Transport pick up at Jurong East and Outram Park MRT Stations.Fixed site and transport allowance of $370.We are seeking a proactive and technically skilled Technical Support Engineer to join our te...Show moreLast updated: 10 days ago
    • Promoted
    ADYEN SINGAPORE PTE. LTD. - Technical Support Engineer

    ADYEN SINGAPORE PTE. LTD. - Technical Support Engineer

    ADYEN SINGAPORE PTE. LTD.D06 Beach Road, High Street, SG
    Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.At Adyen, ev...Show moreLast updated: 9 days ago
    • Promoted
    z / OS Technical Specialist - ENCORA TECHNOLOGIES PTE. LTD.

    z / OS Technical Specialist - ENCORA TECHNOLOGIES PTE. LTD.

    ENCORA TECHNOLOGIES PTE. LTD.Islandwide, SG
    The technical support professional is responsible for providing remote / onsite technical support and services for IBM z. In this role, you will apply Problem Determination / Problem Source Identifica...Show moreLast updated: 4 days ago
    • Promoted
    Clinical Support Specialist, Central Asia

    Clinical Support Specialist, Central Asia

    AVANOS MEDICAL SINGAPORE PTE. LTD.D11 Novena, Thomson, Watten Estate, SG
    Reporting to the Business Development Manager, Central Asia.This role is responsible in providing clinical and technical support for healthcare professionals and end-users of our products in Singap...Show moreLast updated: 3 days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    XCELLINK PTE. LTD.D03 Queenstown, Tiong Bahru, SG
    The Technical Support Specialist is responsible for leading and supporting customer onboarding initiatives for solutions, providing comprehensive technical support, and ensuring continuous optimiza...Show moreLast updated: 2 days ago
    • Promoted
    NTT SINGAPORE PTE. LTD. - Production Support(OpenShift & Mobile Banking)_Contract

    NTT SINGAPORE PTE. LTD. - Production Support(OpenShift & Mobile Banking)_Contract

    NTT SINGAPORE PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG
    Bachelor’s degree in Computer Science or a related discipline.Minimum of 6 years of relevant experience, preferably within the financial services industry. Required Experience & Competencies.At ...Show moreLast updated: 6 days ago
    • Promoted
    Asst / Engineer, Technical Support @ Jurong Island - ETHOS SEARCH ASSOCIATES PTE. LTD.

    Asst / Engineer, Technical Support @ Jurong Island - ETHOS SEARCH ASSOCIATES PTE. LTD.

    ETHOS SEARCH ASSOCIATES PTE. LTD.Islandwide, SG
    Transport pick up at Jurong East and Outram Park MRT Stations.Fixed site and transport allowance of $370.We are seeking a proactive and technically skilled Technical Support Engineer to join our te...Show moreLast updated: 10 days ago
    • Promoted
    Clinical Support Specialist, Central Asia - AVANOS MEDICAL SINGAPORE PTE. LTD.

    Clinical Support Specialist, Central Asia - AVANOS MEDICAL SINGAPORE PTE. LTD.

    AVANOS MEDICAL SINGAPORE PTE. LTD.D11 Novena, Thomson, Watten Estate, SG
    Reporting to the Business Development Manager, Central Asia.This role is responsible in providing clinical and technical support for healthcare professionals and end-users of our products in Singap...Show moreLast updated: 3 days ago
    • Promoted
    Technical Services Specialist #HKF

    Technical Services Specialist #HKF

    RECRUIT EXPRESS PTE LTDIslandwide, SG
    Troubleshoot application, reagent, or software issues for assigned product lines.Build and maintain strong relationships with customers to enhance the adoption of the Microbial Solutions portfolio....Show moreLast updated: 10 days ago
    • Promoted
    XCELLINK PTE. LTD. - Technical Support Specialist

    XCELLINK PTE. LTD. - Technical Support Specialist

    XCELLINK PTE. LTD.D03 Queenstown, Tiong Bahru, SG
    The Technical Support Specialist is responsible for leading and supporting customer onboarding initiatives for solutions, providing comprehensive technical support, and ensuring continuous optimiza...Show moreLast updated: 2 days ago
    • Promoted
    z / OS Technical Specialist

    z / OS Technical Specialist

    ENCORA TECHNOLOGIES PTE. LTD.Islandwide, SG
    The technical support professional is responsible for providing remote / onsite technical support and services for IBM z. In this role, you will apply Problem Determination / Problem Source Identifica...Show moreLast updated: 4 days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    WärtsiläWorkFromHome, Singapore, Singapore
    Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. The opportunities presented through digitalisation and new te...Show moreLast updated: 12 days ago
    • Promoted
    Technical Services Specialist #HKF - Islandwide, SG

    Technical Services Specialist #HKF - Islandwide, SG

    RECRUIT EXPRESS PTE LTDIslandwide, SG
    Troubleshoot application, reagent, or software issues for assigned product lines.Build and maintain strong relationships with customers to enhance the adoption of the Microbial Solutions portfolio....Show moreLast updated: 10 days ago
    • Promoted
    Technical Support Specialist - D03 Queenstown, Tiong Bahru, SG

    Technical Support Specialist - D03 Queenstown, Tiong Bahru, SG

    XCELLINK PTE. LTD.D03 Queenstown, Tiong Bahru, SG
    The Technical Support Specialist is responsible for leading and supporting customer onboarding initiatives for solutions, providing comprehensive technical support, and ensuring continuous optimiza...Show moreLast updated: 2 days ago