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Business Process Expert ( Order To Cash), APAC

ImerysKuala Lumpur, Kuala Lumpur, Malaysia

2 days ago

Job description

Business Process Expert (Order To Cash), APAC

Imerys Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Company : Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.6 billion in revenue and 12,400 employees in 40 countries in 2024.

The Position : Business Process Expert (Order To Cash), APAC. The Order to Cash Business Process Experts (BPEs) are part of the Business Process Team and pilot and roll out the Opera Core Model on Imerys entities.

Job Summary : Reporting to the Business Process Owner (BPO), the BPE O2C is part of the Order to Cash Stream. His main role is to support and interact with the project team, to contribute to the design of the Core Model, the testing phase and the Go live.

Responsibilities :

Organize & Lead the assessment phase for the O2C stream and for each site or group of sites included in the project scope.
Help the Super Key Users and Key Users to understand the Core Model.
Ensure a good understanding of the Order to Cash processes.
Ensure the alignment between business requirements and the solution through GAP analysis.
Master Data collection.
Present & ensure proper understanding of the Core Model rules for Master Data objects.
Collaborate with IT on further developments required by sites.
Provide and help the IT team to understand the Business requirements.
Lead workshops to make sure the solution proposed is aligned with the Business requirements.
Testing and training.
Define test scenarios and perform Solution tests with Key users.
Lead the Key user training sessions.
Cutover & Post Go Live support.
Participate in the Cutover activities.
Provide support after GoLive.

Profile Required :

Technical / functional skills : Mandatory experience in Customer Service, Pricing & Invoicing and also in Transportation & Outbound logistics. Experience in Credit Management, & Accounts Receivable is a plus.

Good knowledge about system set up, processes and transactional aspects ; User experience in SAP is a clear accelerator.

He / She has or has to build good contacts in his main business area and can tap into more detailed knowledge when needed.

He / She is a functional person (not IT) but is keen to work on ERP’s and IT applications.

Behavioral Competencies :

Proactive behavior and constructive mindset.

Capability to get the big picture, think out of the box if needed.

Ability to influence others and move toward a common vision or goal.

Ability to interact with other project team members.

Good communication / training competences.

Flexible attitude, ability to perform under pressure and a moving context.

Self-motivated with the ability to work independently.

Cultural integration skills.

Ability to listen and learn from his / her team as well as from peers of Group or Business Area but also to change the current ways of operating.

Linguistic Skills :

English (Fluent preferred or highly Advanced), capacity to work in English for long periods.

Chinese (Fluent preferred or highly Advanced), capacity to work in Chinese for long periods.

Knowledge of one or more other languages is a plus.

Mobility Requirements : Regional travel in China + Asia minimum 30%.

Position Type : Full time and Permanent.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

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Apac • Kuala Lumpur, Kuala Lumpur, Malaysia