Business Process Expert ( Order To Cash), APAC

Business Process Expert (Order To Cash), APAC

Imerys Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Company : Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.6 billion in revenue and 12,400 employees in 40 countries in 2024.

The Position : Business Process Expert (Order To Cash), APAC. The Order to Cash Business Process Experts (BPEs) are part of the Business Process Team and pilot and roll out the Opera Core Model on Imerys entities.

Job Summary : Reporting to the Business Process Owner (BPO), the BPE O2C is part of the Order to Cash Stream. His main role is to support and interact with the project team, to contribute to the design of the Core Model, the testing phase and the Go live.

Responsibilities :

• Organize & Lead the assessment phase for the O2C stream and for each site or group of sites included in the project scope.
• Help the Super Key Users and Key Users to understand the Core Model.
• Ensure a good understanding of the Order to Cash processes.
• Ensure the alignment between business requirements and the solution through GAP analysis.
• Master Data collection.
• Present & ensure proper understanding of the Core Model rules for Master Data objects.
• Collaborate with IT on further developments required by sites.
• Provide and help the IT team to understand the Business requirements.
• Lead workshops to make sure the solution proposed is aligned with the Business requirements.
• Testing and training.
• Define test scenarios and perform Solution tests with Key users.
• Lead the Key user training sessions.
• Cutover & Post Go Live support.
• Participate in the Cutover activities.
• Provide support after GoLive.

Profile Required :

Technical / functional skills : Mandatory experience in Customer Service, Pricing & Invoicing and also in Transportation & Outbound logistics. Experience in Credit Management, & Accounts Receivable is a plus.

Behavioral Competencies :

Linguistic Skills :

Mobility Requirements : Regional travel in China + Asia minimum 30%.

Position Type : Full time and Permanent.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

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