HR Manager (Team Lead)

Job Description

About the company

Join a leading shared services organisation supporting regional operations across Asia. In this role, you’ll lead a high-performing HR support team, driving efficient service delivery, process optimisation, and people-focused solutions within a centralised HR framework.

Our client is seeking for an experienced HR Manager (Team Lead) to oversee a team within a centralised HR operations environment. This role is responsible for managing end-to-end HR processes including employee lifecycle activities, compensation-related transactions, and process improvements. The ideal candidate will have strong leadership capabilities and a passion for operational excellence.

Salary : up to RM7000

Location : Melaka

Key responsibilities :

Oversee and lead a team responsible for HR operational support, including employee lifecycle activities such as onboarding, transfers, promotions, and exits.

Manage and ensure timely execution of HR-related payments including joining bonuses, completion incentives, salary adjustments, and other contractual entitlements.

Ensure all HR transactions are processed accurately and comply with company policies, audit requirements, and regulatory standards.

Identify opportunities for process improvements and implement automation or digital tools to drive efficiency within HR operations.

Maintain accurate and up-to-date HR records and prepare regular reports on staff movement, compensation, and team performance.

Collaborate with internal stakeholders including payroll, finance, and HR business partners to ensure seamless execution of processes.

Manage relationships with external vendors or service providers related to HR support activities.

Provide mentorship, coaching, and ongoing support to team members, including conducting performance evaluations and fostering professional development.

Requirements

Degree or Diploma in Human Resources, Business Administration, or a related field.

3–5 years of relevant experience in HR operations, shared services, or payroll environments.

Proven experience in leading and managing teams.

Strong communication and interpersonal skills to work across departments.

Proficient in Microsoft Office, particularly Excel.

Familiarity with automation tools (e.g. Power Automate) is a plus.

Experience with HR systems such as SuccessFactors or Workday is an added advantage.

Detail-oriented and committed to delivering high-quality work.

Excellent written and spoken English is required.

Benefits

Medical, dental, and hospitalisation coverage (with dependent support)

Performance-based bonus scheme

Positive employee reviews and strong internal support systems

Exposure to end-to-end shared services operations in a regional setup

Ready to lead and grow in a collaborative shared services environment?

Apply now and make your next career move count.

Requirements

Shared Services, Human Resources, Team Lead