Bilingual Call Center QA Analyst – Malay & English
TeleperformanceBayan Lepas, Penang, Malaysia20 hours ago
Job description
A leading customer service provider in Penang is seeking a Quality Analyst to support the Customer Service team by ensuring performance standards are met. Candidates should have a Bachelor’s degree, at least 1 year of QA experience in a call center, and proficiency in Malay and English. The role involves conducting data analysis, QA evaluations, and acting as a Subject Matter Expert. Immediate start is preferred.
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Analyst • Bayan Lepas, Penang, Malaysia
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