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Trainer - Due Diligence (Mandarin)

Trainer - Due Diligence (Mandarin)

Blue Umbrella LimitedKuala Lumpur, Kuala Lumpur, Malaysia
12 hours ago
Job description

We are seeking a proactive and detail-oriented Due Diligence Trainer to join our growing team. This role is ideal for a multilingual communicator with proficiency in Chinese and English language, and a passion for compliance, risk management, and people development.

You will support the onboarding and upskilling of new hires in the due diligence process, helping them meet quality standards while building their research and analytical skills.

Duties and Responsibilities

  • Support the delivery of onboarding programs for new analysts, primarily for the APAC region.
  • Occasionally support the Americas region. This may require 2–3 hours of evening or late-night overlap, depending on training needs. Flexible working hours are provided to accommodate these requirements.
  • Provide English and Chinese language support in both in-person and online training and provide case-specific guidance.
  • Shadow and coach new hires as they complete their initial assignments, offering feedback and clarification when needed.
  • Monitor trainee progress and elevate any learning concerns to senior trainers or managers.
  • Assist in creating, updating, and improving internal records, training materials, guides, and checklists to support learning.
  • Translate complex instructions and requirements into digestible training materials, when needed.
  • Help identify recurring knowledge gaps and contribute to process improvement initiatives.
  • Participate in internal calibration sessions to stay aligned with quality expectations.
  • Assist in developing and delivering continuous education courses.
  • Comply, follow, and enforce the implementation of processes, standards, values of Blue Umbrella as outlined in training, policies and staff manuals.

Qualifications

  • Strong command of English and Chinese (Mandarin – both Traditional and Simplified), written and spoken, is required. Proficiency in Malay is a plus.
  • Strong attention to detail, problem-solving skills, and a methodical, organized approach to work.
  • 1 – 2 years of experience in due diligence, compliance, risk, training, or a related field.
  • Excellent interpersonal and communication skills – you’re approachable, empathetic, and clear in your guidance.
  • Ability to work independently but also be a supportive team player.
  • A bachelor’s degree in a relevant field.
  • CAMS or related professional certification is a plus but not mandatory.

    • Technical skills

  • Proficiency with Microsoft Windows, Word, Excel, Outlook, Teams, PowerPoint, and SharePoint.
  • Basic video recording and editing skills (e.g., for internal training content) are a plus.

    • Personal Attributes

  • Takes ownership of assigned tasks and follows through to completion.
  • Demonstrates initiative, adaptability, and a willingness to take on new challenges.
  • Open to feedback and actively seeks ways to improve.
  • Actively contributes to discussions regarding operational improvements.
  • Stays up to date with evolving training methods and technologies, aiming to drive continuous improvement in learning and development practices.

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    Mandarin • Kuala Lumpur, Kuala Lumpur, Malaysia