Data Analytics and insights

Thakral One Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

• Proven track record in business analytics, preferably within the telecom or related industries (e.g., financial services, utilities, digital platforms).
• Experience in defining KPIs, setting up performance dashboards, and translating data into actionable business insights.
• Strong SQL and data manipulation skills; familiarity with BI tools (e.g., Power BI, Tableau, Looker, Qlik).
• Ability to partner with business teams to identify high-impact use cases for AI / ML solutions (e.g., churn prediction, upsell / cross-sell, customer segmentation).
• Understanding of telecom data sources (CRM, network, billing, customer touchpoints).

Skills / Experience

Seniority Level

Employment Type

Job Function

Industries

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