Assistant HR Manager

Be a Hands-On HR Leader in a Fast-Growth Environment

At BJAK, we operate with speed, ownership, and a clear mission : to make financial services more accessible, affordable, and impactful. As our Assistant HR Manager, you’ll support the HR leadership team in building scalable people processes, managing day-to-day HR operations, and driving initiatives that strengthen employee experience, performance, and culture.

This role is ideal for someone who is ready to step up from an HR generalist / specialist role into leadership, combining operational excellence with strategic exposure in a high-growth, startup environment.

Why This Role Matters

The Assistant HR Manager will play a crucial role in ensuring our people operations run smoothly while supporting the HR Manager and senior leaders in delivering strategic initiatives. You will balance hands-on execution with managerial oversight, helping BJAK build a high-performance workforce and a thriving culture.

What You’ll Do

HR Operations & Compliance

Oversee daily HR operations including onboarding, confirmation, leave, payroll coordination, and exit processes.

Ensure compliance with employment laws and HR policies across multiple jurisdictions.

Maintain and improve HR systems, processes, and documentation.

Talent Acquisition & Development

Support recruitment activities including screening, interviews, and coordination with hiring managers.

Partner with HR leadership to design and implement training, upskilling, and career development programs.

Assist in succession planning and workforce planning activities.

Performance & Employee Relations

Guide managers through performance management cycles, probation evaluations, and disciplinary processes.

Provide support in handling employee relations cases, escalating complex matters to HR leadership.

Champion employee engagement and well-being initiatives.

Culture & Engagement

Help design and execute employee engagement activities such as townhalls, recognition programs, and surveys.

Act as a culture ambassador, ensuring BJAK’s values are reflected in all people processes.

Leadership & Support

Provide coaching and guidance to junior HR staff.

Act as a deputy to the HR Manager, stepping in to represent HR in meetings when needed.

Support HR leadership with reports, analytics, and project implementation.

You’ll Thrive Here If You…

Are excited about hands-on HR execution with exposure to strategy.

Thrive in a fast-paced, high-growth environment where priorities shift quickly.

Value accountability, openness, and speed over bureaucracy.

Are detail-oriented but also able to see the bigger picture.

What You Bring

5+ years of progressive HR experience, ideally across HR operations, employee relations, and recruitment.

Solid knowledge of employment law, compliance, and HR best practices in Malaysia and / or regional markets.

Strong interpersonal skills with the ability to influence and build trust across teams.

Experience in managing or mentoring junior HR staff is an advantage.

Proficiency in HR systems and data reporting.

Resilience, adaptability, and eagerness to grow into a future HR leadership role.

What You’ll Get

Competitive compensation aligned with your experience.

Exposure to strategic HR leadership and decision-making.

Opportunity to step into a leadership track within HR.

A flat, execution-focused culture where initiative is recognized.

Fast-paced learning and the chance to build HR processes at scale in one of Southeast Asia’s leading fintech startups.

About BJAK

BJAK is Southeast Asia’s largest digital insurance platform, operating in Malaysia, Indonesia, Thailand, Singapore, Taiwan, China, and Japan. We simplify complex financial services through technology and AI, making protection easier to access for millions of users.

Our team is lean, driven, and focused on impact. We work hard, move fast, and hold high standards – because we believe what we’re building matters.

If you’re looking to grow into a strong HR leader while making a real impact, we’d love to hear from you.

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