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Customer Service Executive

Customer Service Executive

Aisling ConsultingBangsar, Kuala Lumpur, Malaysia
16 hours ago
Job description

Position : Customer Service Executive (Voice)

Location : The Horizon, Bangsar South, Kuala Lumpur

Salary : RM 2,500 (Basic) + RM 250 Hardship Allowance (effective from 2nd month)

Contract : 6 Months Renewable

Working Hours :

  • 8 : 00AM – 5 : 00PM
  • 9 : 30AM – 6 : 30PM
  • 11 : 00AM – 8 : 00PM
  • Working Days :
  • Monday to Friday (Weekends off)

Job Highlights :

  • Office-based role (no sales)
  • Fixed Monday to Friday schedule
  • Professional customer service environment

    • Job Description :

  • Handle inbound customer inquiries, service requests, and complaints via call and digital channels
  • Provide accurate and complete information using internal systems and tools
  • Follow up on case resolutions and escalate issues when necessary
  • Maintain professionalism and adherence to company policies

    • Requirements :

  • Fluent in English, well-presented, and professional
  • Minimum 1 year of experience in customer service (call center preferred)
  • Able to start immediately or with short notice
  • Background check required (Smart Screen)

    • Job Types : Full-time, Contract

    Pay : RM2,500.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development

    • Work Location : In person

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    Customer Service Executive • Bangsar, Kuala Lumpur, Malaysia