Executive - Key Account & Customer Service

Executive - Key Account & Customer Service

Hiring Company : Texchem-Pack (M) Sdn Bhd

Responsibilities

• Support daily sales operations for both internal and external needs.
• Respond to customer requests and complaints promptly and accurately.
• Review and verify customer orders before processing.
• Follow up on outstanding payments from customers.
• Strengthen customer relationships to help achieve company goals.
• Coordinate with other departments to ensure smooth workflows.
• Prepare, schedule, coordinate, and monitor assigned projects.
• Schedule and coordinate meetings and conference calls on project-related events with internal team and external customers.
• Review customer agreements before submission to the Legal Department.
• Assist in collecting market intelligence (e.g. market share, pricing, competitors).
• Guide and support junior sales staff in their roles.

Requirements

#J-18808-Ljbffr