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Senior Data & Insights Analyst
Senior Data & Insights AnalystReap • Klang Municipal Council, Klang Municipal Council, Malaysia
Senior Data & Insights Analyst

Senior Data & Insights Analyst

Reap • Klang Municipal Council, Klang Municipal Council, Malaysia
3 days ago
Job description

Role Overview

We are expanding our data team and seeking a Senior Data & Insights Analyst who can turn data into clarity, decisions, and measurable impact. This role is for someone who thrives in ambiguous business problems, communicates with confidence, and knows how to guide stakeholders toward using data effectively—not just build dashboards on request.

You will partner directly with business and product leaders, understand their goals, and translate them into structured analysis and actionable insights. You should be comfortable challenging assumptions, advising non‑technical users, and ensuring that data becomes a strategic asset, not just a reporting tool. If you enjoy solving real problems, influencing decisions, and shaping data culture across the company, you’ll fit right in.

Responsibilities

  • Insight Generation & Advisory

Engage with stakeholders to understand business problems and transform them into analytical frameworks.

  • Provide clear, actionable insights that drive product, operational, and commercial decisions.
  • Advise teams on how to interpret metrics, define KPIs, and use data responsibly.
  • Analysis & Reporting
  • Develop dashboards, reports, and analyses that highlight trends, risks, and opportunities.

  • Ensure data visualizations tell a story—not just display numbers.
  • Translate complex findings into simple, decision‑ready messages for non‑technical audiences.
  • Stakeholder Management
  • Build deep domain expertise across business verticals and proactively anticipate analytical needs.

  • Influence decision‑makers by presenting insights with clarity and context.
  • Lead user enablement efforts, including training sessions, documentation, and self‑service analytics support.
  • Data Quality & Troubleshooting
  • Investigate data inconsistencies and partner with technical teams to resolve issues.

  • Maintain a strong understanding of data sources, definitions, and lineage to ensure reliable insights.
  • Continuous Improvement
  • Recommend new tools, methodologies, or analytics approaches that enhance decision‑making.

  • Stay updated on AI, ML, and predictive analytics trends and identify practical use cases.
  • Qualifications

  • Experience : 5+ years of work experience in data and analytics, insights, or a similar role.
  • Technical proficiency
  • Strong SQL skills

  • Experience with analytics visualization tools such as Looker / LookML or Looker Studio.
  • Familiarity with Snowflake is a plus.
  • Exposure to AI, machine learning, or predictive analytics is highly desirable.
  • Core Competencies
  • Exceptional stakeholder management and the ability to influence without authority.

  • Strong analytical thinking, with the ability to structure ambiguous problems.
  • A knack for data storytelling and presenting insights in a business‑first way.
  • Excellent communication skills—clear, concise, and confident.
  • Reliability in troubleshooting, debugging, and validating data.
  • Benefits

  • A Global & Dynamic Team
  • Remote Work Friendly
  • Location & Salary

    Malaysia – MYR 36,000.00 – MYR 60,000.00

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    Senior Data Analyst • Klang Municipal Council, Klang Municipal Council, Malaysia

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