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Customer Support Specialist - Mandarin Speaker

Customer Support Specialist - Mandarin Speaker

OX Human Resources ConsultanciesKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Senior HR & Talent Acquisition Specialist | Global Recruiter | FX industry Forex & CFDs | Emiratization | Crypto | Payment Solutions | Real Estate

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • At least 1 - 3 years\' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

    • Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • Other

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    Customer Support Specialist Mandarin Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia