Risk Application Support EngineerSperton Global AS • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Risk Application Support Engineer

Sperton Global AS • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

30+ days ago

Job description

Job Responsibilities :

Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application

Supporting during business hours and 24x7 on-call support

Provide Level 2 support on user query / requirement and production issue raised

Investigate production issues, respond based on production defect severity SLAs

Manage and respond to users on timely manner.

Log incident ticket for production issues and user queries

Follow up on defect and incident closure and meet incident closure KPI

Make sure system availability as per respective agreed SLA

Ensure daily end of day execution for supported applications complete successfully

Perform annual Disaster Recovery (DR) exercise for supported applications

Provide support to System Engineers on server level patches / upgrade as and when applicable

Ensure application incident & task documentation is properly updated for each production release

Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using java snippets or Unix shell or DB scripts etc.

Job Requirements :

At least 5 years of hands on application support experience in the banking industry

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Experience in working with some of these technical platforms or programming languages – SQL, MS Windows, Unix / Linux, Oracle, Microsoft IIS, MS SQL Server, Oracle, Java, Control-M and Scripting

Knowledge in Risk domain primarily on operational Risk, P & L, Enterprise Risk, SAS Applications.

Good understanding of ITIL 4 methodology

Contract Term : Permanent

Create a job alert for this search

Application Engineer • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Related jobs

Application Engineer

OCBC • Kuala Lumpur, Kuala Lumpur, Malaysia

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. By taking the time to truly understand people, we prov...Show more

Last updated: 30+ days ago • Promoted

Senior Application Support Engineer

SITA • Kuala Lumpur, Kuala Lumpur, Malaysia

SITA is a team that keeps airports moving, airlines flying smoothly, and borders open.Our tech and communication innovations are the secret behind the success of the world's air travel industry.You...Show more

Last updated: 30+ days ago • Promoted

Advanced Application Engineer

Honeywell • Kuala Lumpur, Kuala Lumpur, Malaysia

Honeywell Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Advanced Application Engineer role based in Kuala Lumpur, Malaysia. You will join a performance culture with diverse leaders, thin...Show more

Last updated: 30+ days ago • Promoted

Application Support Analyst

activpayroll Ltd. • Kuala Lumpur, Kuala Lumpur, Malaysia

As an Application Support Analyst, you’ll be a key player in ensuring our activ8 system runs smoothly.You’ll be the first point of contact for users, helping resolve issues, improve performance, an...Show more

Last updated: 30+ days ago • Promoted

L2 Application Support Engineer

Sperton Global AS • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space. Adopt standard Incident Management workflow and pr...Show more

Last updated: 30+ days ago • Promoted

Application Support Engineer

Accenture Southeast Asia • Kuala Lumpur, Kuala Lumpur, Malaysia

Join to apply for the Application Support Engineer role at Accenture Southeast Asia.Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. As an Application Support Engineer, you will ...Show more

Last updated: 30+ days ago • Promoted

Application Support Engineer

EY • Kuala Lumpur, Kuala Lumpur, Malaysia

EY Federal Territory of Kuala Lumpur, Malaysia.Are you ready to be part of a dynamic team that keeps mission‑critical systems running smoothly around the clock? The. As part of the NOC team, you’ll ...Show more

Last updated: 20 days ago • Promoted

Application Support Engineer

Proxymity • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or ...Show more

Last updated: 29 days ago

Application Support Engineer

Chubb • Kuala Lumpur, Kuala Lumpur, Malaysia

Chubb Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia.Provide, improve, and enhance stability of supported IT applications to business operations by reducing tickets through root cause a...Show more

Last updated: 30+ days ago • Promoted

Application Engineer

MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions • Kuala Lumpur, Kuala Lumpur, Malaysia

MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions.OFS Malaysia is a subsidiary of Offshore Frontier Solutions Pte. OFS), a MODEC Group company in Malaysia.Being part of Mod...Show more

Last updated: 30+ days ago • Promoted

Field Application Engineer

Sangfor Technologies • Kuala Lumpur, Kuala Lumpur, Malaysia

Let’s create something meaningful together.We are looking for a highly motivated and experienced field application engineer, system engineer, or support engineer to join our team.The ideal candidat...Show more

Last updated: 30+ days ago • Promoted

Application Support Analyst

RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS) • Kuala Lumpur, Kuala Lumpur, Malaysia

Job Position Title - Production Support Analyst.Data Architect Job Description : .L3 Application Maintenance & Production Support at 3-5yrs and 6-9yrs experience level – responsibility is to perform ...Show more

Last updated: 19 days ago • Promoted

Hybrid Application Security Engineer — DevSecOps Leader

Emmbr • Kuala Lumpur, Kuala Lumpur, Malaysia

A global technology firm in Kuala Lumpur seeks an experienced Application Security Engineer to embed security in the development lifecycle and optimize application security tools.You will collabora...Show more

Last updated: 22 hours ago • Promoted • New!

Risk Application Support Engineer

Sperton Global AS • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application. Supporting during business hours and 24x7 on-call support.Provide Level 2 s...Show more

Last updated: 30+ days ago • Promoted

Application Engineer

API Delevan, Inc. • Seri Kembangan, Selangor, Malaysia

The Application Engineer based in Malaysia, will provide technical assistance, troubleshoot issues on-site, support sales activities, and enhance customer relationships in SEA markets.Support the s...Show more

Last updated: 30+ days ago • Promoted

Application Support Specialist

Cartrack • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Application Support Specialist to join our team.Our teams are collabo...Show more

Last updated: 30+ days ago • Promoted

Application Engineer

Aurora Talent • Kuala Lumpur, Kuala Lumpur, Malaysia

Direct message the job poster from Aurora Talent.Senior Recruitment Consultant - APAC - Hiring for Power & Renewables l Oil and Gas. Aurora Talent, we specialize in providing a holistic suite of sol...Show more

Last updated: 19 days ago • Promoted

Application Security Engineer

Emmbr • Kuala Lumpur, Kuala Lumpur, Malaysia

Emmbr, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Global high growth business, expanding capability in ASIA. Work with some of the best engineers, permanent full time, hybrid.Competit...Show more

Last updated: 30+ days ago • Promoted