Retail Assistant, Service Point (Multiple Locations, Selangor)

Retail Assistant, Service Point (Multiple Locations, Selangor)

Working Arrangement : 6 working days, rotational day shift

Benefits : Fixed allowance, KPI Incentive, Overtime (if required), EPF, Socso

Employment type : Full-time & Fixed Term Contract

Job Description

Welcome and assist customers in a friendly and professional manner.

Ensure the reception area is tidy and well-stocked with necessary stationery and materials.

Service customers’ delivery, packing, and shipping needs efficiently.

Receive customer orders and coordinate with drivers for pick-up.

Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.

Assist, sort & process inbound volume and support drivers in parcel collection.

Ensure adherence to standard operating procedures at all times.

Perform other ad-hoc duties as required.

Decent knowledge of Microsoft Office tools

Detail-oriented, meticulous, and pleasant personality

Experience in customer service or logistics is an advantage

Have prior working experience in retail, service point or any similar nature

Application Questions

• What's your expected monthly basic salary?
• Do you have customer service experience?

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