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Support Engineer
BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia26 days ago
Job descriptionA degree in engineering, computer science, or a related field Min. 1 year of hands-on work in tech or software , ideally involving backend tasks or user / system support Practical experience with relational databases such as MySQL Proficiency across several areas, including Java with a framework like Spring Linux / Unix Working with containers and orchestration platforms (e.g., Kubernetes) Kafka Ability to communicate in Mandarin Competitive salary up to RM 84,000 annually Opportunities to work on innovative projects in the Fintech industry A permanent position with room for professional growth and development Exposure to a collaborative and technically driven work environment
Responsibilities
- Manage and resolve support tickets raised
- Oversee and verify automated batch jobs running overnight
- Generate and validate start-of-day (SOD) files to ensure systems are prepared for trading and operations
- Monitor overall system health to spot unusual behavior or breakdowns in processing workflows
- Quickly and clearly escalate unresolved or critical issues to the appropriate teams
- Maintain detailed documentation of incidents, actions taken, and resolutions for smooth handover, tracking, and audit purposes
Qualifications
What’s on Offer
If you are passionate about technology and looking to make an impact as a Support Engineer, we encourage you to apply today!
Contact Elaine Ho
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Support Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia